“The region in Hawaii cannot use its app. https://apps.apple.com/us/app/segway-ninebot/id1484302191 I cannot download the IOS app to activate the scooter, how can I use it?”

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• We apologize for the inconvenience this may cause you in having to contact technical support, but please contact support via email at [email protected], via phone at 1-866-4SEGWAY or use the following link for the quickest response: https://webtocase.segway.com/webtocase/add Rest assured that our agents will be able to help you.

  Answered by Official Segway Support 1 year ago

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