Questions & Answers

Q: QuestionDoes this scooter have a regenerative braking system?

• A:Answer Yes, the Segway F30 is equipped with a regenerative braking system that helps conserve energy.

Q: QuestionWhat is the maximum speed of the Segway Electric Kick Scooter?

• A:Answer The Segway F30 Electric Kick Scooter can reach a top speed of 15.5 mph.

Q: QuestionCan I use an app to monitor my riding stats?

• A:Answer Yes, you can connect the scooter to the Segway-Ninebot app via Bluetooth to track your riding data and access other features.

Q: QuestionWhat is the maximum weight this scooter can handle?

• A:Answer The Segway F30 Electric Kick Scooter has a maximum weight capacity of 220 pounds.

Q: QuestionDoes the scooter come with a front light?

• A:Answer Yes, the scooter has a built-in 2.5w high-brightness LED light for increased visibility.

Q: QuestionHow many riding modes does the scooter have?

• A:Answer The scooter has three riding modes: Eco, Standard, and Sport.

Q: QuestionWhat size are the tires on this scooter?

• A:Answer The Segway F30 Electric Kick Scooter is equipped with 10-inch anti-skid, tubeless tires.

Q: QuestionWhat is 18.6 MAX range? How far does it go?

Asked 3 years ago by G.

• A:Answer Sadly, it will never do this range. This to me is an absolute PR lie, that all the makers do tho. They will tell you that - you have to be certain weight, you have to go like half speed, on straight road - then MAYBE you get 18miles range. This detail is buried in little text somewhere nowhere. But they BOOST the 18 mile range right in the name of the product. You get 10 miles max.

  Answered 2 years ago by f30rider

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Q: QuestionIs the battery easly removal? My bus to NYC won't allow scooters for travel without the removing the battery.

Asked 3 years ago by Plaz26.

• A:Answer I don't believe so...i think the battery is located inside the deck of the scooter

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it come with solid tires?

Asked 3 years ago by Mermaid.

• A:Answer Nope. It has pneumatic (air filled) tires. You get 2 that are attached to the scooter and a spare one incase either one fails.

  Answered 3 years ago by PakuVerified Purchase

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Q: QuestionI have no cell service at my house. Do I need cell service to operate this?

Asked 2 years ago by fuzzy.

• A:Answer No! But, You DO need a cell phone with bluetooth to Activate the scooter! You need to download an app to activate/unlock the scooter. And then you don't have to use the app after that. The bike will work and u can change functions, check the battery life, speed, and distance all by just using the interface built into the scooter.

  Answered 2 years ago by Bunnyrose

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Q: QuestionCan you ride this in the rain?

Asked 3 years ago by PNWlove.

• A:Answer We recommend you keeping the unit as dry as possible. Riding in a downpour or through puddles will void the warranty. A light shower or moisture on the road will be fine. Please consider drying the unit off afterwards and store out of the rain.

  Answered 3 years ago by Official Segway Support

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Q: QuestionWhat is the best way to maintain the battery? Leave it plugged in or just mostly charged? Thanks!

Asked 3 years ago by Tom.

• A:Answer I'd say the best way would be to charge it overnight on a mostly dead charge. Batteries tend to lose charge when it's being overcharged or charged when it doesn't need it. Good example would be about 35-15% is a good time to charge it. Otherwise just have it turned off until you're ready to ride. Now it does say in the owner manual to charge it once a month if you do not use it for extended periods of time. I hope this was beneficial for you.

  Answered 3 years ago by JosephTVerified Purchase

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Q: QuestionHow much does the scooter weigh?

Asked 3 years ago by Mike.

• A:Answer 33 pounds

  Answered 3 years ago by joshVerified Purchase

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Q: QuestionDoes this scooter Lock when not in use?

Asked 3 years ago by FryGuy.

• A:Answer There is a Bluetooth lock that only works when the scooter is turned on and your phone is within a certain radius. I'd recommend getting a standard bike lock to lock it in place.

  Answered 3 years ago by PakuVerified Purchase

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Q: Questioni just bought this F30 and it is constantly beeping while on charger every 2 seconds. no way to turn it off. i can turn the scooter on by pressing once and turn off by pressing power button for 3 seconds but it still beeps and it is annoying.

Asked 1 year ago by Greg.

• A:Answer Have you bound your scooter in the app per the instructions? Ours only did this before they were bound. It will continue to beep while riding too until it is bound.

  Answered 1 year ago by KatieVerified Purchase

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Q: QuestionWhile charging does the Segway " beep". Also, while ON does a "Beep" sound constantly play??

Asked 1 year ago by BenW.

• A:Answer You'll need to register it to the app to stop it from beeping. Once done it won't beep anymore.

  Answered 1 year ago by CharlesVerified Purchase

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Q: QuestionWhat weight will it carry ?

Asked 2 years ago by benner.

• A:Answer Literally 300lbs my honey is 175lbs and my son 120lbs and they ride it together

  Answered 2 years ago by NohemiGVerified Purchase

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Q: QuestionJust bought this scooter over a week ago. The battery seems to only last around an hour to hour and a half. What can I do to make it last longer.

Asked 2 years ago by TC.

• A:Answer Drive in eco and don’t go up big hills, also turn battery recovery to full

  Answered 2 years ago by KyleSVerified Purchase

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