A:AnswerWe would like to let you know that you can purchase filters by reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerIt is supposed to go back at the 30 minute mark and empty but it doesn’t. If you call customer support they tell you that it doesn’t do that. Right out of the box mine has not gone back and emptied at the 30 minute mark. We have called customer service everyday and nobody knows why it’s not working.
A:AnswerThe robot was designed with cliff detection sensors that prevent it from falling down stairs. The robot will sense the stairs and change direction to avoid any drops or falls.