
Rating 4.4 out of 5 stars with 1106 reviews
4.4- Cleaning Performance (305)
- Mapping (130)
- Self Empty Base (100)
- Ease of use (91)
- Noise Level (67)
- Battery Life (30)
- App (17)
- Brush (9)
- WiFi Connectivity (9)
- Clogging (8)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Great vacuum and reasonably priced
My first robot vacuum was a very cheep brand to test functionality and once I saw what was capable I went looking for a model that had 1) self emptying 2) laser navigation. Shark appeared to be the most reliable and modest cost. I am so glad I made the purchase as it does everything it promises. Unlike my first vacuum, the shark rarely gets stuck. It makes a perfect mapping that allows me to clean by rooms that I set up. It also allows me to schedule when to run it automatically. The app is very easy to use. The only thing I have noticed is occasionally the app wigs out but a restart fixes it. The brush also does not get entangled with string like the first one did. The cleaning is also much better than the first one as we have two dogs that get hair on the floor and carpet. The vacuum gets the hair out of the carpet as well as can be expected. It’s a tight weave low pile carpet that traps the hair and even my upright animal vacuum has trouble getting all the hair out. This vacuum is a blessing as it keeps the fuzz balls and hair balls away and helps keep my home ac filters from getting dirty so fast. If you’re in the market for a great unit, this one fits the bill.
Posted by Daytek1979
- Rated 5 out of 5 stars
The Productivity Boosting Cleaning Companion
I've had the pleasure of using the Shark AI Ultra vacuum cleaner, and I must say, it's been a game-changer for me. As a college student with a busy schedule, this device has made my life so much easier.First and foremost, the Shark AI Ultra's cleaning performance is top-notch. It effortlessly navigates through my apartment, making sure to get into those hard-to-reach corners and under furniture. I've noticed a significant improvement in the cleanliness of my space since I started using it.One of the standout features for me is the AI technology it utilizes. The Shark AI Ultra can adapt to different floor types, automatically adjusting its cleaning power. This not only saves time but also ensures a thorough clean without any effort on my part.As someone who values productivity, I appreciate how I can schedule cleaning sessions using the mobile app. It allows me to set it and forget it, ensuring that my space remains clean while I focus on my studies.Moreover, the device is impressively quiet, which is a huge plus when I'm trying to concentrate on my IT coursework or simply relaxing in my downtime.In terms of maintenance, the Shark AI Ultra is user-friendly. Emptying the dustbin and cleaning the brushes is a breeze, and the filters are washable, saving me money on replacements.Overall, the Shark AI Ultra has become an invaluable addition to my daily life. It not only helps me maintain a clean living environment but also aligns with my goal of being more productive. If you're looking for a reliable and efficient robotic vacuum, I highly recommend the Shark AI Ultra. It's a 5-star investment that truly delivers on its promises!
Posted by Josh
- Rated 5 out of 5 stars
First Robot Vacuum
This is the first smart vacuum I have owned and so far (3 weeks) very pleased with the results and ease of use I have experienced with it. Opening the box and setup was very easy. The Shark AI comes packaged in layers and requires very little assembly (no tools requires). 2 front facing brushes that are mounted/snapped into place on the front/bottom of the robot and plugging in the power to the charging/base unit is all it takes. There is lots of protective plastic wrap to remove but worth it to prevent post manufacturing scratches. The Shark App is fairly robust in the options available and relatively easy to use and setup. One of the most important items to consider is giving your new vacuum a proper name as you will be asked what you would like to name your new vacuum when setting up your account. Ours is now referred to as Eleanor and she has been a great addition to the family. After setting up your specific criteria for your location and fully charged (takes a few hours) it is time for the initial run. We removed as many obstacles as possible around the house so as to reduce any kind of hangups, problems and to allow for a more thorough scan of the desired areas of the house. It took about 30 minutes for a quick walk through of the house as I would describe it. It was not a full cleaning on the first pass of the house as it was more of an exploratory pass to get a lay of the land. Once this was completed, you have an opportunity to view in the app what was found and fine tune the areas as well as separate, name, schedule and make off limit areas. We have ours setup to clean M,W,F during the week. Originally we had it setup to start around noon but changed it to earlier because of the overall time it took to complete the job each day. She was still cleaning later in the afternoon when we started to arrive home. With the earlier scheduled time, now she has a chance to run through the entire areas before we return home for the day. Right now it takes about 5 hours to complete each days cleaning due to the total square footage requested, in between charging time which is about 2 hours, total times needed to return to the base unit to empty depending on how much dirty is collected each day, and variations to the areas cleaned. We typically empty the base station at the end of each scheduled cleaning day. So far it has not been completely filled. It is more of a way to verify how much is being picked up. A quick side note: Eleanor has done some wondering off the beaten path (inadvertently found an extra room) due to a child gate that was not fully installed and Eleanor found her way into the room after knocking the gate over and getting stuck in the room but only after cleaning it. She had to be rescued and returned to the charging unit that afternoon. We now make sure the gate is installed fully on the days we don't want her to clean that room. Additionally, we have a dog that now has some entertainment during the day as Eleanor makes her cleaning passes through the house. Overall: Great job of reducing the buildup of dog fur and kid dirt throughout the house. The noise level is significantly lower compared to a traditional vacuum while cleaning except for when it is emptying itself which would be more compatible to the levels of a traditional vacuum but only for about 10-20 seconds while emptying. Make sure to check the filters regularly and clean as needed. As with any vacuuming job, there are going to be areas that are not going to be vacuumed unless you move obstacles out of the way. So, if you are looking to get the best cleaning coverage you will need to set chairs up, remove or pickup items from the floor that could get in the way just as you might when manually vacuuming.
Posted by BBReviewer
- Rated 5 out of 5 stars
Shark - AI Ultra Robot Vacuum with Matrix Clean
If you're a dog owner like me, you understand the daily struggle of keeping your floors clean. With four furry friends roaming around, it often feels like a never-ending battle against fur, dirt, and crumbs. But let me tell you, the Shark - AI Ultra Robot Vacuum with Matrix Clean has been an absolute game-changer for me! First off, let's talk about its suction power. This thing is a beast! It effortlessly picks up every last bit of fur, even in those hard-to-reach corners where my dogs love to hide. And speaking of corners, its sleek design allows it to navigate around furniture and tight spaces with ease, ensuring no spot goes untouched. But what truly sets this robot vacuum apart is its ability to handle pet hair. With its specialized brushes and filters, it doesn't just pick up the hair, it traps it, leaving my floors looking and feeling fresh. Plus, the dustbin is large enough to handle multiple cleaning sessions without needing to be emptied constantly—a huge time saver for busy pet owners like myself. And let's not forget about convenience. Thanks to its smart mapping technology, I can schedule cleanings from my phone, meaning I can have spotless floors without lifting a finger. It even automatically returns to its charging dock when it's done, ready for the next cleaning session. In conclusion, if you're tired of constantly battling pet hair and dirt, do yourself a favor and invest in the Shark - AI Ultra Robot Vacuum with Matrix Clean. It's a game-changer for dog owners everywhere! (I also attached a picture of all the dog hair it accumulated in 2 weeks!
Posted by ElviraA
- Rated 5 out of 5 stars
Enter Beefcake, our Shark AI floor vacuum cleaner,
In a world where floors are under constant siege by dust, crumbs, and pet hair, there arises a hero—strong, relentless, and with the brains to match the brawn. Enter Beefcake, our Shark AI floor vacuum cleaner, and the undisputed champion of our household, proudly acquired from Best Buy. Beefcake doesn’t just clean; it embarks on a strategic conquest of our floors, employing advanced AI that’s smarter than some of my college professors. It maps out our home with the precision of a topographical engineer, knowing every nook, cranny, and hiding place of dust bunnies who dare to linger. Watching Beefcake at work is like witnessing a gladiator in the Colosseum—determined, powerful, and always emerging victorious. What truly sets Beefcake apart is its tenacity. It doesn’t just vacuum; it **vanquishes** dirt. And the suction power? Let’s just say it’s akin to the gravitational pull of a black hole—nothing escapes its grasp. It’s so thorough that I’m starting to wonder if it’s siphoning away crumbs I haven’t even dropped yet. Yet, despite its Herculean strength, Beefcake is a gentle giant. It navigates around obstacles with the grace of a ballerina, dodging furniture and pets like a pro. It’s as if it’s read the entire canon of Newtonian physics and decided to apply it to the art of cleaning. Naming this majestic machine Beefcake was no accident—its performance is nothing short of legendary. So, if you’re considering an upgrade in your cleaning arsenal, let me assure you that with Beefcake on your side, your floors will be spotless, your home harmonious, and your status as a household genius solidified. Thank you, Best Buy, for introducing us to the true heavyweight champion of the vacuum world!
Posted by Buyitnow