“My Shark is 2 yrs old,now it will run 10 min.max and go back to the station.Most of that time it’s getting stuck in one room.Cleaned brushes.and wiped sensors.What is the next step please.”
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The battery might not be charging anymore. I’m not sure if you can replace the Shark rechargeable battery, but for my money, I would just get a new fancier, updated robot.
Sorry, there was a problem. Please try again later.If the carpet is too thick it will get stuck but I always put up everything off the floor so it has a clear run. Also, check the trap, I noticed that when it’s full it doesn’t want to work well and will return itself to the dock.
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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