Does this work on a 5g wifi network? null

How do you use the app when you can’t do 5G on your router?

Hello, Your Shark robot vacuum cleaner can only connect to a 2.4 GHz network (2.4 GHz has more bandwidth and cover a wider range, which makes them optimal for connected devices). Kind regards, SharkClean

“Does this work on a 5g wifi network?”

Asked by SharonF 2 years ago

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Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black-Front_Standard

1-3 of 3 Answers

How do you use the app when you can’t do 5G on your router?
Answered by Anonymous 1 year ago
Sorry, there was a problem. Please try again later.
Yes I have 5 g wifi
Answered by Tamthegr8 1 year ago
Sorry, there was a problem. Please try again later.
Hello, Your Shark robot vacuum cleaner can only connect to a 2.4 GHz network (2.4 GHz has more bandwidth and cover a wider range, which makes them optimal for connected devices). Kind regards, SharkClean
Answered by SharkNinja Product Expert 2 years ago
Sorry, there was a problem. Please try again later.