“Why doesn’t it work on all carpets and rugs? Cannot use it on our wool area rugs, or thick carpets.”

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• I have wool area rugs and have no problem using this vacuum on them.

  Answered by Burghborn 8 years ago

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• Hello CB, We are very sorry if this has caused you any inconvenience. Due to the powerful suction our Shark® units may not be compatible with larger pile rugs, such as shag or wool. We hope this information helps. The Customer Support Team

  Answered by Shark Support Team 8 years ago

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