A:AnswerIt isn’t normal for the DuoClean detection to stop working, and we'd appreciate the opportunity to look into this further for you. Please contact our Shark Customer Support Team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, for further assistance.
A:AnswerHi there, we're sorry to hear that your Shark PowerDetect stopped working and won't turn on. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved.
A:AnswerYes, the filters are washable. For further information on cleaning advice for the filters, we kindly recommend contacting us at 1-855-427-5127.