A:AnswerHello, we are sorry to hear of this issue. It is recommended to position the antenna where reception is best. It may be placed on a shelf or attached to a stand or a wall. If this was already done and the issue remains you may email us at onlinesupport@sharpsec.com for further assistance.
A:AnswerWe are sorry to hear that the unit is shutting off and we are happy to look into this further and work towards a resolution with you. Please email us at onlinesupport@sharpsec.com so we may provide you with troubleshooting steps.
A:AnswerHello, your phone can be connected to this unit if it has the NFC function. Please ensure that the NFC feature is enabled on your phone before you connect.
A:AnswerHello, unfortunately, you are not able to connect external speakers to the unit. It is recommended to use the speakers that came with the unit.
A:AnswerHello, the unit does not have a shuffle feature but it does have random play that allows you to play all tracks on up to 5 discs. The tracks on each disc will play in random order automatically.
A:AnswerThe unit does not have a shuffle feature but it does have random play that allows you to play all tracks on up to 5 discs. The tracks on each disc will play in random order automatically.
A:AnswerHello, we apologize for the inconvenience that you're having.Please contact us at onlinesupport@sharpsec.com so that we can be able to assist you.
A:AnswerHello Priscilla, unfortunately you are not able to connect a microphone to the unit for karaoke. The unit does not have the port to support this.
A:AnswerHello, please be advised that the unit only has one port which is known as the "audio in" port to connect another device such as a television. The only other connections on the unit are the FM/AM ports and the speaker terminals.
A:AnswerHello, the unit has a random play feature which means the tracks on the disc(s) can be played in random order automatically however the songs will be played from 1 CD at a time.
