Self switching on and off problem Hi, it seems the self switching on and off issue is very common for this TV after reading the customer reviews, I am wondering has it been solved by the manufacturer? I'd love to get one if it is no longer an existing issue for this model. Thank you!

Question

Jwiggles · Accepted Answer

We experienced this issue with out tv and after troubleshooting it for several days, I gave up and contacted Aquos. I explained to the technician what the problem was and what I had already done. She walked me through a hard factory reset and it solved the problem. It's been 3 weeks and we no longer have the problem. FYI: The hard factory reset she had me do is different than the one described in the manual.

Answered by Jwiggles 10 years ago

FYI:
The hard factory reset she had me do is different than the one described in the manual.

bob · Answer

I just bought this TV four weeks ago. It is Constantly shutting itself OFF. Every hour or so, a message appears, telling me to click YES. Neither My Sharp remote nor my Direct TV remote has a Yes button, so I have to manually shut it off and then on again. There is nothing in my paperwork that helps me at all. I did NOT purchase the TV at Best Buy (I wish I had). Walmart just tells me to contact the manufacturer. It's a nightmare!

Answered by bob 10 years ago

BobbyS · Answer

Mine doesn't have that problem so they must have corrected it.

electrogeek · Answer

check to see if your TV is set in demo mode, because I have not had the problem of the TV cutting off and on, it is worth a try to check

DEE1995 · Answer

I just bought this Tv and there are tons of other problems as well. do yourself a favor an DO NOT BUY! you can find my review (just posted ten minutes ago) might take a few to show, not sure, but it has been hell and back with this brand and type.

Answered by DEE1995 10 years ago

Drummergirl1 · Answer

We encountered this as well and called Sharp. They informed us that there is a sleep timer that is set to manufacturer default settings that causes it to appear that it has issues, when in reality you need to go into settings and shut the timer off. The TV works great, we've had no issues since realizing this and adjusting the timer.

Answered by Drummergirl1 10 years ago

Sharp Advisor · Answer

Hi Ivee. We are not under the impression that this model has this issue. If we can be of any other assistance please let us know. You can reach out to us at [email protected]. Thank you for considering Sharp!

Answered by Sharp Advisor 10 years ago

“Self switching on and off problem Hi, it seems the self switching on and off issue is very common for this TV after reading the customer reviews, I am wondering has it been solved by the manufacturer? I'd love to get one if it is no longer an existing issue for this model. Thank you!”

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