“Turn my SimpliSafe doorbell cam it is not working properly”
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Definitely give us a call if you haven't already, at 800-548-9508. We can troubleshoot and send a replacement if necessary!
Sorry, there was a problem. Please try again later.I would call their customer support for help. I had an indoor camera that was defective and they sent me a new replacement. The setup for the replacement camera went smooth and took just a couple of minutes to install. They will go over each installment step. I believe one of the first steps after hooking up the doorbell wires is to ring the doorbell and that helps activate the camera. Best of luck.
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