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Brand response from Snaptain Team Please follow these steps: 1. Ensure the drone and remote have enough power. 2. Restart the drone first, then switch on the remote control. 3. Pair and calibrate the drone with the remote before each flight. 4. Fly the drone in a breezy environment without obstacles to avoid interference signals. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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