A:AnswerHi,
Thank you for contacting us. The warranty period for the MAG O6SYSv3 is 1-year from the date of purchase. That said, I'm really sorry to hear that you are having trouble. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out.
- Sonance Customer Support Team
A:AnswerHi,
Thank you for your question. The tabs to remove the bracket can be seen on the front of the speaker at the top and bottom. if you have installed the grille, you will need to remove the grille to access the tabs. Using a small flat screwdriver, insert the screwdriver between the tab and the front face of the speaker cabinet. The tab is spring loaded so once you move the tab the bracket should release and slide out. You will have to repeat this step for both top and bottom tabs. If you need additional help or have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out.
- Sonance Customer Support Team
A:AnswerHi,
Thank you for your question. Yes, standard outdoor paint will work. However, for best results, I would recommend using a paint sprayer and applying a primer coat before applying the final color coat.
I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out.
- Sonance Customer Support Team
A:AnswerHI,
I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions. We are available Monday - Friday 8 AM to 5 PM PST.
- Sonance Customer Support Team
A:AnswerHI,
I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask to speak with one of our Best Buy Regional Team members. We will be happy to answer all of your questions. We are available Monday - Friday 8 AM to 5 PM PST.
- Sonance Customer Support Team
A:AnswerI bought mine a month ago (January 2022) in Honolulu. They had 1 in stock then. There's a special going now and the Honolulu store again has exactly 1 in stock so check around. Good luck, you'll be happy when you find a set.
A:AnswerHi,
Thank you for your question. Typically these speakers would have separate wire runs back to the amplifier. This configuration will give you 2-channel stereo sound. However, the speakers are 8 ohms, and the Sonos amp is stable down to 4 ohms, so if needed, you could daisy chain them using a single 2-conductor speaker wire. Keep in mind that using a single wire provides mono sound, not stereo. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out.
- Sonance Customer Support Team
A:AnswerI have my Sonos amp outside under my back patio. It’s in shade most of the day and it powers my speakers under my patio as well as my weatherproof speakers by the pool.
A:AnswerHi,
Best Buy does offer installation on this package if you purchased it on BestBuy.com. Contact your local Best Buy Store to arrange for an installation appointment. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out.
- Sonance Customer Support Team
A:AnswerYou can definitely do that, however $600 for Mariner 64 + $800 for Amp is $1400, or about $150. The difference between the two is this system was designed to be put on sale, and secondly the quality is the same as they share many of the same components inside. However the main difference is the audio ranges, which indicates the driver may be different.
A:AnswerHI,
I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all of your questions!
- Sonance Customer Support Team
A:AnswerHi,
Thanks for your question. The Sonos amplifier should be installed in a location that fully protects it from the outside elements. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out.
- Sonance Customer Support Team
A:AnswerYes, the Sonance 1/2 inch logo on the speaker are removable. The logos are very small, looks life it is made with plastic, and it is attached with double-sided tape. See photos.
A:AnswerNot sure if the speaker come in black but I wanted to mention that one can apply a coat of paint. The casing is made of hard solid glass fiber, and its mounting brackets are solid metal (probably aluminum), both of which have a good coat of matte white eggshell color. The texture feels a bit like a smooth eggshell, and I believe this is so one can paint over them (prime surface).
A:AnswerYes, you can connect more than two speakers to the system. Depending on the speaker, you can connect up to two speakers per speaker terminals. Each channel/terminal transmits an impressive 125 watts of power.
