A:AnswerHi there!
Thank you so much for your inquiry. Absolutely, yes! The KD-32W830K features 1 headphone audio out port (Side) for an audio system connection. An optional stereo mini-plug connection cable that can be purchased at most electronic retailers (3.5mm Stereo mini connection / 3-pole stereo mini-jack to RCA red and white audio out jacks, not supplied) is needed for this connection. You may find the following link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w830k/articles/00014997
With the W830K, you can see pictures full of vivid detail and texture. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Should you need more technical assistance or information with our product, please feel free to email us at [email protected] with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
I hope this helps, and thanks again for your question!
Best regards,
Romeo
Sony Social Support
A:AnswerThank you for the question, SonyLover! Absolutely, yes. You can stream Hulu app on our W830K. The compatible apps can be downloaded from the built-in Google Play Store app of the TV.
ref: https://helpguide.sony.net/tv/jusltnr4/v1/en-003/01-02_01.html
Additional information:
The W830K features Google TV- Browse 700,000+ movies and TV episodes from across your streaming services like Netflix, all in one place and organized into topics and genres based on what interests you.
See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Hope this helps you, and thanks again for your inquiry!
- Romeo
A:AnswerShould be now, however most commonly most Best Buy locations will have you waiting on average 3-5 days once you order and pay for them to either ship it to your door or have it available at your location for pickup. It's still a new enough model that's in relatively high demand because of that practically all stores are like this because of.
Wanna just walk in and grab one from the usual TV area out there? I'd estimate you probably have about a 6 month wait for that, January, possibly December if you're lucky.
A:AnswerHi Stumpy, Thank you for your interest in the Sony W830K! We understand the importance of a great sound in enhancing your viewing experience. The Sony W830K features Clear Phase technology analyses physical speaker response and compares it to the original audio signal, across a range of frequencies. This data is used to cancel out any peaks or dips in the speaker's natural response to give pure, natural audio with smooth, even reproduction of all frequencies. While this TV provides impressive audio on its own, adding a soundbar can further enhance you audio experience by providing additional depth and clarity. Hope this helps! With the KD32W830K, you can see pictures full of vivid detail and texture. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam
A:AnswerHi Gooner,
Thank you for reaching out to us and we do apologize for the inconvenience. We're sorry to hear the issue that you are experiencing with your TV. Allow us to help troubleshoot and isolate the problem. There are few things you can try to fix the over air TV guide not updating on your TV:
Rescan for channels or run Auto program, this will allow you to rescan for available channels and update the TV guide with the latest information.
Set the Signal Type to Antenna.
Check your antenna connection
Restart the TV
Make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
Make sure that your TV is connected to the internet. The TV guide uses the internet to get the latest information on TV schedules.
May we contact you to help? Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Question/concern:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
A:AnswerHi TimmyGFox,
Thank you very much for your question. The supplied remote control (RMFTX520U) of the KD32W830K is designed to work only with this TV model. The Remote is Bluetooth and IR so when the IR is activated you can control multiple units of this model as long as the IR is hitting the IR receiver at the bottom center of the TV. To connect your remote via Bluetooth press Settings > Remotes & Accessories > Remote control > connect via Bluetooth. Should you need more information/technical assistance with our product, please feel free to contact us by following the steps below and we'll be more than happy to assist you.
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
I hope this helps you and thanks again for your inquiry!
Best regards,
Romeo
Sony Social Support
A:AnswerHi Sp7mornings, Thank you for your inquiry! Yes, you can mount this TV to a wall using a suitable Wall-Mount Bracket (not supplied). The KD32W830K supports a VESA wall-mount hole pattern of 100 × 100 mm.
For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals. Hope this helps!
See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Regards,
Sam
A:AnswerHi khokon,
If you are referring to streaming channels, yes, you can, provided that it's available for download/install from the built-in Google Play Store app of the KD32W830K.
With Google TV, you can browse 700,000+ movies and TV episodes from across your streaming services like Netflix, all in one place and organized into topics and genres based on what interests you.
See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Hope this helps you, and thanks again for your inquiry!
- Romeo
