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Hi MrsMom, if you are having difficulties in pairing your TV and phone via screen mirroring, please refer to the link provided for steps on how to pair them successfully: https://us.en.kb.sony.com/app/answers/detail/a_id/48879/p/61659,95543,96388,96389/c/65,66/kw/device%20cannot%20be%20registered%20screen%20mirroring Regards, -Mark
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