“When trying to watch a show on Netflix through my Roku player, right in the middle of the show it suddenly switches to google Play. Why does this happen? How I get google to stop being so invasive? I don't want to use the built-in smart TV apps”
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Hi TechSpoob, We are sorry to hear about the issue you are having. Is it switching to the built-in Google play store from your Roku player or from the Google play store from the built-in app of the TV itself? To better isolate this issue, can you tell us if the Roku player switches to Google play when watching from a different streaming app aside from Netflix? Are you getting an error message? May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X950H : We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Sam
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