“I have tried everything to enable hdr on my PS4 pro even a factory reset...nothing is working please help”

1-3 of 3 Answers

• Are you streaming 4k or trying to play a 4k ultra hd disc? I know with Netflix you have to swith your account to subcribe to ultra hd content.

  Answered by BB8FAN 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Beezy314, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue: https://www.sony.com/electronics/support/articles/00167189 ~Ralph

  Answered by SonyListens 7 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Change out the hdmi cable or change the port reset everything to default then change resolution

  Answered by Taternutz 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.