“When the tv is upgrading and the screen goes black, when do you turn on the tv?”

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• Hi Artw, It is normal for the TV to shut down after the software update is finished, it should turn on automatically. You may refer to this link for further instructions: https://us.en.kb.sony.com/app/answers/detail/a_id/40952 Regards, Zac

  Answered by SonyListens 7 years ago

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• It came back on once it was done programing by itself.

  Answered by chad 7 years ago

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