1-2 of 2 Answers
Its in sound settings ---- Output
Sorry, there was a problem. Please try again later.Hi Robert, We are sorry you are having an issue. It is possible that you have headphones connected to your Bravia TV. If you connect headphones to the TV headphone jack or through Bluetooth, the TV can't output sound from both the TV speakers and the audio device at the same time. Please check out this article for more details: https://www.sony.com/electronics/support/articles/00201347. If you don't have headphones connected to your TV or if you need further assistance, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
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