How do I get a full screen and not have the black bars on the top and bottom watching movies on net flip and amazon, I have full screen on everything else? null

Question

SonyListens · Accepted Answer

Hi Steve, thanks for choosing and purchasing our product. We understand your concern regarding the display or aspect ratio of your SONY unit.  If black bars are displayed on the top and bottom of the TV screen, please follow this link:

https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00027127

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Hope this helps. ~Earl

Linedance · Answer

I think thats the way the picture/movie is streamed.  Some movies are not shot in a format for some tv screens.  They are sent in what is called "letter box" format to fit the screen.

“How do I get a full screen and not have the black bars on the top and bottom watching movies on net flip and amazon, I have full screen on everything else?”

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