A:AnswerHi Kreuzade, We would like to know more about the issue that you are experiencing with your Sony TV. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
A:AnswerHi dtsxxx, Thank you for your question. We apologize, this is not part of the published TV specifications. You can sometimes find these types of answers from reviewers and forum.
See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality.
Regards,
Carl
A:AnswerI just mounted mine a few weeks ago. There are only four holes on the back of the TV. So only one width option and it's not narrow. You're going to need a big TV mount as the holes are spaced apart a good distance. Any standard mount that supports an 85 inch tv should work. I would suggest one that goes up to at least 125 pounds if not more. This TV is a beast and heavy.
A:AnswerHi nashman2024, Thank you so much for your inquiry! All HDMI inputs of the X90L will provide 4k picture quality. Additionally, the HDMI 3 and 4 supports 4k 120hz, ALLM, and VRR.
The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see.
Regards,
Carl
A:AnswerHi Steinway, Thank you for your inquiry! The recommended distance for watching a 4K TV is 1.5 times the TV's vertical screen size. For the 85", it is 63 inches (5.25 feet).
For reference, please check our article link: https://www.sony.com/electronics/support/articles/00008601
The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see.
Regards,
Carl
A:AnswerIt’s wall mounted and movable. U can always adjust the distance from the wall. But no matter what it’s not heating as long as the house is not warm where the tv is located.
A:AnswerHi Stoney, Thank you for your inquiry! The Dimension if package carton is (W X H X D)
79.88 x 48.63 x 9" / 2,026 x 1,233 x 226 mm
The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see.
Regards,
Carl
A:AnswerHi Nashville2024, Thank you so much for your inquiry! Yes, you can! The motion flow setting of the TV can be adjusted based on your preference.
The Motionflow setting refines moving images. Increases the number of image frames to display videos smoothly. If you select [Picture Settings] > [Motion] > [Motionflow], If you select [Custom], you can adjust [Smoothness] and [Clearness] by increasing or decreasing the Toggle.
I hope this helps!
Regards,
Carl
A:AnswerIf you have had two tv's (BB replaced it) that are doing the same thing it is seems that it would be the type of tv is reflecting the light from a door, window, or light source. The size and type of glass may be different than your old tv and more reflective. Try blacking out the room to have no lights and see if the lines go away.
A:AnswerHi Gordo, Thank you for your inquiry! The XR85X90L supports Bluetooth A2DP. If you would like to output audio from both your headphones and soundbar, you will need to connect your BT headphones to the TV and then make sure your external audio system/soundbar is connected to the digital optical port of your TV using a digital optical cable (not supplied). For more information on this, please check on our related article link: https://www.sony.com/electronics/support/articles/00201347
The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see.
Regards,
Carl
A:AnswerHi Scooter, Thank you so much for your inquiry! Yes, it does! The XR85X90L supports ATSC/ATSC 3.0 (NEXTGEN TV) For more information on the Built-in Tuner and TV specifications, please check on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90l/specifications
The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see.
Regards,
Carl
A:AnswerThe screws that mount the tv to the tv mount are included. You will need good wood screws to mount the tv mount to the wall. The tv mount should come with those or at least list which ones are needed,
