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I read many complaints o this problem in the customer reviews. I only use mine on 120 ac. Have had no problems,( YET)
Sorry, there was a problem. Please try again later.Hi Andreievna, This unit comes with a one year manufacturer's warranty. We recommend checking the link provided for troubleshooting steps if the portable player won't turn on. https://us.en.kb.sony.com/app/answers/detail/a_id/38892/p/57784,57908,95577/c/65,66/kw/not%20turning%20on -Jerome
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