Main Content

Customer Ratings & Reviews

Sony - CD Boombox - Black-Front_Standard

Sony - CD Boombox - Black

Model: ZSRS60BTSKU: 6430022

Customer rating

Rating 4.4 out of 5 stars with 1821 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,821 Reviews
  • Rating: 4 out of 5 stars

    Fantastic boombox with incredible options

    Posted
    DJRJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was searching for a new boombox for my parents since their old one quit working. They know I am much more tech knowledgeable than them so I would get them something of decent quality. I came across this item online and was slightly deterred by the price but saw lesser prices items didn't have as good of quality reviews. The more I read about this the more great options I saw it provided that I felt would be of great benefit to my parents. Getting to the point, this boombox has 2-3 wonderful features. 1. A USB port for inserting a flashdrive with countless hours of music on so they don't have to keep changing discs all the time. 2. A recording option that allows them to rip cd's to the flashdrive. They have been adding their favorite cd's to the stick so they don't have to constantly change out cd's. This has been very valuable to them. 3. This device has 'bluetooth' so it also allows you to sync up a compatible device to stream music through the air. We haven't used that feature yet because not being tech heavy they really don't have any Bluetooth devices to use but I feel its a nice option to have added for future use. My mother is really bad with anything tech but it has been pretty simple to get her to use the device. Recording is pretty user friendly to do, only have to push 3 buttons to rip a cd. The ONLY thing I would improve upon is the EQ. There is no eq for this boombox. You have a button for 'added bass' which is very little at that. I am huge into sound and was disappointed that I couldn't alter the eq sound in any manner, not even eq presets. I feel you must have that on any audio device, even lil mp3 players offer that. EQ options and I would have given this 5 stars. But aside from that issue this boombox has been fantastic, my parents love it, my dad tells me everyday how appreciative he is that I got them this item. Price? In their case it was money well spent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Price and has all the features!

    Posted
    SD81
    • My Best Buy® MemberMember

    I purchased this after reading several reviews online. Getting your phone to pair with it is so easy on Android just tap the NFC icon on your phone then just literally tap the phone onto the top left corner of the boombox-it's that easy! The radio reception is really good but I did have to read over the instructions to fix the stations in memory. For some reason after having it "auto" scan for stations to store in memory, some of them would be one off for example the radio would store 95.5FM when the stations actual frequency is 95.7FM. I had to go thru and re-store the stations on the correct frequency. Not a huge deal. Another good feature is you don't always have to use the power button, if you push one of the function buttons the unit will power on and go to that function (CD, Bluetooth, etc) The speakers are really powerful for their size and the bass is deep using Sony's " mega bass" button. There is no other way to adjust the audio settings such as treble all you get is mega bass on or off but it sounds good on. I have listened to several differnet types of music as well as a podcast and all sound good. Perfect size and sound for my apartment as I have no place for a shelf system and even then I cant use it to its potential because the neighbors would complain so this boombox is perfect for people in apartments! My one grip is the LCD display on the front of the unit. It is NOT back lit and when the unit is powered off, it says "STANDBY" Come on, Sony! You could have at least included the TIME to display on it when the unit is powered off or just have the display blank. The "STANDBY" on the display is kind of annoying.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Boom Box for its Size and Price

    Posted
    IowaBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After many months of searching, I finally decided to buy the Sony ZSRS60BT Boom Box as a gift for my wife who often listens to the radio and CDs while writing in a room that used to be a bedroom. My decision was based mainly on reviews on Best Buy and a couple of other websites. We have been using this device for about 3 weeks and my wife and I are very happy with it. This Sony fills the room with beautiful music regardless of what source we use. So far, all the CDs (including CD-R) that she has tired have played. I said that because a Sony CD player that we had a couple of decades ago could NOT play homemade CDs (on CD-R) or some commercially-available discs. This is NOT a problem with the ZSRS60BT. For the size and wattage of the speakers, the sound quality is very good, and volume is adequate for most kitchen-, dorm room and bedroom-sized rooms. We have used all the operations that are available except copying ("burning") CDs onto a USB flash drive. Everything, including the Bluetooth operations work as advertised. We were skeptical about this feature because it uses an older (2.1) format and our computers and tablet uses the newer 4.0 format. NO PROBLEMS! We can play mp3 and other sound files that our digital devices were playing through the Sony ZSRS60BT speakers, and their sound quality is very good. The reasons that I am rating this as 4-stars rather than 5 stars are: 1) the AM radio receptions does not seem as good as other radios that we have in our house (a minor point for most people these days), and 2) the price of this device seems to be a bit high (perhaps 20% too high) for something that is a couple years old. Bottom line; this is probably the best all-around portable system available for under $100. We are very happy with our purchase thus far.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi IowaBob,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony! >Joffrey sony_US

  • Rating: 1 out of 5 stars

    Bad quality, horrible customer service. Beware!!!

    Posted
    Donna2359
    • My Best Buy® MemberMember

    Bad quality, horrible customer support. Beware!!! I liked this player, the sound, the portability. Then the CD player stopped working after less than two months of casual use. Called customer support, they offered to send a replacement but first I had to carefully pack the old one and return it. I had to buy a box and packing material, they paid postage, I returned the unit. Received the replacement a week and a half later. Boombox was mailed to me with no special packaging, just store shelf box. It was crushed on one side. I called them and asked them to kindly send a replacement, properly packaged. They refused. I asked for a refund, they refused. They told me to open it and see if it works. I told them that it was obviously smashed during shipping. This music player is built with thousands of intricate running parts. I would never buy one that looked like this, knowing that it's been banged up. So now I have to take a photo of the packaging, a photo of the player, send it to them and they'll decide what they'll do. This is just so ridiculous! I am utterly disappointed in Sony support (actually, lack of support). When choosing a product, quality is just as important as customer support. Obviously, Sony fails in both regards. In the future, when we're buying our next electronic product, the Sony brand will be disregarded immediately.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Donna2359, we regret to hear about your bad experience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will pass this to the proper department. Thank you for your time. Regards, ~Erin sony_US

  • Rating: 3 out of 5 stars

    Bluetooth IN, not OUT for headphones; MP3 books

    Posted
    Disappointedandbrokenow
    • My Best Buy® Elite MemberElite Member

    I should have THOROUGHLY read through the FAQs, specifically those on Bluetooth. I kid you not when I say the huge Jeff-owned company deleted my acccount out of nowhere after 19 years (oddly, after I was reviewing conservative books - with nothing included in the reviews against guidelines??). So I lost 800 Kindle books and over 80 audiobooks, I then decided from now on, I should just stick to physical audiobooks. No problem, right? Just find and buy a CD player that plays both audio CDs and MP3 CDs (mainly for the audiobooks)! AND, that I can connect with BT headphones as my kids don’t need to hear some of Mom’s books ;) Ha! Easier said than done since cloud and e-products are apparently what 99.9% of the customers want (warn you, though - I’m not the only one that got the boot - it’s happening to other long-time customers, too, I’ve read). Well, I can verify this unit works with MP3, but it does NOT connect with BT out on headphones or a peripheral speaker. The BT is only for receiving. I had no problem with that at all, connected phone and tablets easily. But, I wanted to try to let anyone else looking for that ability know it won’t be with this “boombox”.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Disappointedandbrokenow, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Rating: 3 out of 5 stars

    Mediocre product-description misleading

    Posted
    Walker
    • My Best Buy® MemberMember

    I've shopped around for a boombox for quite awhile. I've had several over the years and lately they've been hard to find. I purchased this for my office and was looking for some specific features. Compared to similar products I've owned in the past, this one is mediocre. It's better than some others on the market currently but is definitely lower quality than those I bought 5 or 10 years ago. The sound quality is acceptable--not great but tolerable. It has some features I wanted but was disappointed to learn that the product description is not accurate. One feature I liked was the 30 radio presets. Sony says it has 30 but their instructions say it has 3 and their customer service confirmed this. I could overlook it if it had 10 or 15 but 3 is not enough to save the stations I listen to most often. Overall, the product feels flimsy and not nearly as sturdy as past models. Given this, I'd recommend saving some money and getting a cheaper product as this one did not deliver. If you want a high quality sound, go with something more expensive as most audiophiles will be disappointed with this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Decent outdoors

    Posted
    Bifrost
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the boombox because I wanted something that I could use outdoors. It was important that it could run on battery power if needed. I don't know how long the batteries last, and they aren't re-chargeable like a lot of bluetooth speakers, but this boombox has a lot of nice things that I wanted to be able to use that traditional bluetooth speakers don't have. I tested the volume outside with/without batteries, and it seems to be good for about 50-100ft away. It was important for me to have the capability to play CDs directly because I have a number of them and they're still very prevalent. The bluetooth functionality works great, I used it to play sounds from my phone without the App made for this. I haven't tried out the App yet. I didn't realize how much I would like the ability to play music off of a USB storage device. It recognizes groups of songs as being in different folders and plays them that way. The boombox also lets you plug in an audio cable and use that as an input source. I haven't tried that yet, but I think it's an awesome feature. In general, this boombox is very versatile. The only complaint that I can think of is the lack of a re-chargeable battery, but I keep it plugged in most of the time so far so that's not a deal breaker for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solution for my MP3 needs

    Posted
    OldSachseComputerGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a way to play MP3s for my mother while she is in the skilled nursing facility after a severe stroke. The playback had to be randomized and needed to run completely un-attended. The only workable solution that I had been able to find was to get a laptop and go through all of that hassle. We did not have any iPods or anything similar to hook up to a speaker docking station. Also, it had to have real speakers since ear buds or headphones would be completely out of the question. After describing my needs to the Associate at my local BestBuy, he found this Sony unit to try out. It is almost the perfect solution to my needs and it works great. The sound quality is very good and Mom is very pleased. I do wish that it had more control over the bass and treble, but it is really pretty good as it is. The radio portion is an added bonus, but not needed for this particular application. Highly recommended.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    began to shut off automatically at times

    Posted
    Charles
    • My Best Buy® MemberMember

    the usb function shuts off automatically at times, very annoying when you're on a roll listening to pleasing music, very violent, can't dig that; installed new Energizer C batteries; new unit; songs began to shut off when sound loudest, but wasn't so loud that my sense of hearing was compromised so that I had to turn it down, even sitting right by it; read in manual that if current gets too much, shuts off automatically, have to unplug usb, plug back in, sure are they kidding, tried that, kept shutting off, then even if sound down low enough to hear well, some songs shut off right at start of songs; also some files uploaded to usb device are not read; will be taking back today in a minute, have to find receipt; wanted it for tabletop use where it would fit in sq inch space on small tabletop, plus black design; mega bass wasn't much; the unit is worthless

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Charles,

      We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at socialsupport@am.sony.com including my name, model number and this feedback post in the email. Hope to hear from you.

      Regards,
      David Sony_US

  • Rating: 5 out of 5 stars

    Nice Sound, lots of features, decent price

    Posted
    UVAJD2B
    • My Best Buy® MemberMember

    Perfect size for a dresser, desk, small office/bedroom (in addition to it being portable). Sound was better than expected. It reproduces a good range of frequencies with only drivers, and it doesn't sound flat. Some folks mentioned the cord coming out easy. You have to snug it in the first time, then it holds firm, no problems. Bluetooth connected within 10 seconds without issue or static like a cheaper model I tried first. Volume is plenty load enough for any room in the house or office. Low down: In my opinion, boomboxes are dinosaurs. Everyone wants small, lightweight wireless headphones and spear cubes. These are hard to find nowadays, and even harder to find with this many features for $99. Bluetooth, telescoping antenna, FM & AM radio, USB for charging and ripping CDs to thumb drives, simple stylish design. My 10 year daughter is going to love this!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not what i was expecting

    Posted
    rocker5556

    purchased based on positive reviews I read online but now regret it. iam not sure why the reviews are so good for this product. first off the display has NO backlight, this in itself is a deal breaker. what was sony thinking not putting a backlight on the display. it makes it very difficult to see. the sound quality is mediocre at best, not much better than an old insignia that I used to have. yes it does have so called mega bass but that is very misleading. it is more like just a sound enhancer. it does help the sound quality somewhat but dont expect deep rich bass that I was hoping for. it does play at a decent level on the radio but when connected to Bluetooth the sound level is greatly reduced even with my phone volume all the way up. very disappointed and will be returning. there is no way this product is worth a hundred dollars.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi rocker5556, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rating: 4 out of 5 stars

    Nice boom box overall

    Posted
    Dantheman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this Sony boom box for my 10 year old as he loves to play music. It has a CD player (so he has access to several hundred in my collection), as well as AM/FM radio, and a USB port. I like the fact you can make your own conversion of customized songs from cd to memory stick through USB. Have not tried it yet, but I am sure it will be used. He can also Bluetooth from a phone or other portable device to use it as a speaker system. The sound is decent for its size. The bass is a bit lacking, even with the mega bass button on, at least through speakers, but I guess that is what you get with this size. There are no other tone controls. It is portable and can run on either the supplied A/C plug or through 6 C batteries (a bit much for my ten year old to carry now, but good to know he can if he had to). No alarm clock function either which would have been nice. Overall, for the price and intended use, it works fine and my son loves it. Plenty of power to fill the room.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not that Great truthfully

    Posted
    DazzlingDame
    • My Best Buy® Elite MemberElite Member

    I had high hopes for this radio. I took it out of the box, and it's all plastic and cheap feeling. Still, I gave it a chance and plugged it in. I just wanted something that got good reception for AM stations. It does NOT get the 2 most important stations. Also the sound is all muffled and too much bass. I'm taking it back and very disappointed. I cannot understand how it got so many great reviews truthfully. I read them and people made it sound like it's a good little radio. I don't see much good for what I need to use it for. Hopefully I will find something that isn't a thousand dollars that can pick up long range stations. I'm near S.D. and just trying to get L.A. stations. My car even does, so will keep hopeful.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Way different then our very old HP Laptop

    Posted
    PaPaEo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Windows 10 in our new HP Envy 360 is extremely difficult to navigate and use, Janet has said it over & over that she is sure the code & software is really lousy and she is not interested in using it only occasionally for Word and printing. I (Leo) have noticed that the system is just way different to navigate and still I am just beginning to get some of the functionality process down. Both of us can not figure out if it is HP or MS Windows that are causing weird happenings. Maybe HP & Windows should go through the operational systems & try and figure out what the Ef is going on! And as far as the recommendation block below goes We would not SAY YES or SAY NO This laptop is definitely faster in all ways. We are undecided until we either have a better grasp of how to use the system and time & gravity move forward. The true test is time!!!!!!!!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value portable boom box

    Posted
    Matthew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Needed a "decent" boom box to give us good sound for a drive in movie theater (yes, really). This was in stock and got good reviews. Very happy with the purchase. The boom box was easy to tune into (and lock onto) the frequency used by the drive in. It was able to get loud without being distorted and helped all of us enjoy the movie. We sat outside the car and put the boom box in front of our group. After the movie ended, both groups on either side of us thanked us for bringing the radio so they could enjoy the movie even more. We have used it for a little music (not much) - it seems fine for that too. (not amazing sound - not close to what we get from our Sonos 3 or 5, etc.) . But, for a battery powered budget boom box, it is great! Exactly what we wanted at a very good price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible overall experience with this

    Posted
    mrykt

    I did a lot of research looking for a portable CD player. The CD player broke after 4 MONTHS! Best Buy would not deal with it b/c I didn't pay for an extended warranty and SONY was horrible. So much for the quality of Sony. After 2 months of back and forth they told me they cannot replace it b/c there is a new model coming out at some point but they dont know when and don't have any more of these available. So, I got a refund, less the sales tax that I paid. Such a frustrating and disappointing experience as I have always been such a fan of SONY. Will defintiely think twice about buying SONY in the future. Not a smart move by SONY to lose a potential future customer over $7.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hello mrykt, thank you for your message. Apologies for all the inconveniences. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rating: 4 out of 5 stars

    Much smaller than it looks but sound is good

    Posted
    Ebbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a replacement for my fathers old boombox on which he plays CDs. I figured since he has a decent size CD collection and he is in his 80's its best to leave him in the CD technology age. However, for myself, sister and grandkids who have phones with bluetooth, it was kind of nice to find a combo unit where we could stream from Spotify or bring a flash drive with a playlist. This boombox does the trick. When he opened the gift, I was surprised at how much smaller it was. In fact, I wondered if I made a mistake as it was dwarfed in comparison to the older hefty one with large speakers. However, I was pleasantly surprised that the sound quality was good. And in a way its nice that my father has regained some space in his kitchen area. I had a hard time finding similar options and did quite a bit of research before buying.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value Overall

    Posted
    Lynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I substracted 1 star because it does not have an external speaker connection. However, overall, it is a very smart machine. It was able to convert all my CDs (100 of them) at high speed into MP3 format and save my songs on a flashdrive. I was going to buy a software to convert my music to MP3 that would cost me $79. It can play music from a flash drive or connect with my iPhone to play my iTunes or allows me to use as an external speaker for a phone coversation. It can randomly play my music as well as playing them in the order that I chose. By the way, it is very light weight and compact to carry around.Overall, it is good value for the money!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Compact Boom Box

    Posted
    TLappin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We wanted a compact boom box that could run off batteries since our CD player in the car died and we were heading out on a long trip. The CD played without skipping even though the vehicle was in motion. The volume is plenty loud enough under most circumstances, but in the car, while driving, we needed it louder than we would normally run it to overcome the noise of the road. The radio worked well in our hotel room. The Bluetooth is a nice feature although we haven't used it yet. I thought I could pair it with my Bluetooth headphones but that didn't work, so Bluetooth must only be for playing back from a smartphone or other input device. My only complaint about it is the location of the power button. It's on the top and very easy to accidentally turn it on without realizing it.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hello TLappin! Thank you for sharing your feedback with us, we will make sure to pass this information regarding the power button location to the proper department for future reference.~Jeannette Sonystyle

  • Rating: 3 out of 5 stars

    Adequate

    Posted
    Carina

    I bought this item to replace a similar SONY radio/CD that my husband uses in the kitchen. This device has a 12 x 8" footprint which makes it rather large for the kitchen counter. It has an LCD digital display which is more difficult to see than an LED display. The buttons are labelled in light grey, making them difficult to read. There is no external wire antenna for the FM radio, and I'm not sure if he will get good reception in the kitchen. Nonetheless this SONY model currently appears to be the best deal for a radio/CD player. Clearly the world (most folks besides my husband) is moving away from CDs to streaming music. If you don't need the CD feature you probably will find more choices and better prices with a streaming radio.

    I would recommend this to a friend