Questions & Answers

Name: Sony - DSC-HX400 20.4-Megapixel Digital Camera - Black
Brand: Sony
SKU: 4384007
Price: 404.99 USD
Rating: 4.6 (595 reviews)

Sony - DSC-HX400 20.4-Megapixel Digital Camera - Black

Model:: DSCHX400/B; |
SKU:: 4384007

User rating, 4.6 out of 5 stars with 595 reviews.

Highly rated by customers for:

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QuestionIs there anyway to input a microphone?
Asked 5 years ago by Leah.
- Answer Hi, this is the list of compatible microphones : (1) ECM-GZ1M (ZOOM microphone mode is not available.) (2) ECM-W1M (5.1ch MIX mode is not available.) (3) ECM-XYST1M (fully compatible)
  Answered 5 years ago by SonyListens
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QuestionWhat about the quality of video that is taken?
Asked 5 years ago by Doc.
- Answer Hello. The Sony DSC-HX400 can record in Full 1080p HD – you can shoot in 24p frame rate for true cinema resolution. -Nick
  Answered 5 years ago by SonyListens
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QuestionI purchased a DSC-HX400 camera and am looking for a case. The box shows item lcj-hl listed along with a battery charger and and tripod. I am seeing conflicting reviews stating lcj-hl is too small for the camera. What is the best case for this camera?
Asked 5 years ago by cameracasequestionguy.
- Answer Hi, cameracasequestionguy! Check out the LCS-SL20 or the LCS-CSF. For other options, see this link: http://support.d-imaging.sony.co.jp/www/cscs/accessories/compatibility.php?area=gb&lang=en&mdl=DSC-HX400&cat=21. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionCan you take night ( milkyway) pics with this camera and how?
Asked 5 years ago by Larazel1.
- Answer Hi, Larazel1! You can use the scene selection function of the camera for this shot. Please refer to this link for more information: https://helpguide.sony.net/gbmig/45306861/v1/en/contents/TP0000518201.html ~Ralph
  Answered 5 years ago by SonyListens
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QuestionDoes the sum card come with it? Does it have it's own memory?
Asked 5 years ago by Anonymous.
- Answer Hi! It is not supplied with a memory card. It also doesn't have an internal memory. ~Ralph
  Answered 5 years ago by SonyListens
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QuestionWill this be cheaper on Black Friday ?
Asked 5 years ago by Matteo.
- Answer That can only be answered by Bestbuy
  Answered 5 years ago by JES4PIX
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QuestionWhat is the weight? The stated wt of 22.2 lbs can't possibly be orrect
Asked 5 years ago by amateur.
- Answer Hi, amateur! We apologize for any inconvenience. The camera (main unit only) weighs approximately 633 g (22.32 oz): http://docs.sony.com/release//specs/DSCHX400B_mksp.pdf. We will forward this to the relevant team to update the information. Thank you. -Vincent
  Answered 5 years ago by SonyListens
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QuestionDoes this camera do tiff files?
Asked 6 years ago by Onyx.
- Answer Hi, Onyx! This camera supports JPEG image format only. -Vincent
  Answered 6 years ago by SonyListens
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QuestionIn this forum there are multiple answers from SonyListens that confirm there is GPS in this model, as well as at least one response that says it does NOT have GPS. Could you please clarify?
Asked 6 years ago by Mike.
- Answer Hi, Mike! The Sony DSC-HX400 does not have a GPS receiver, but the DSC-HX400V has. Check this link for more details: https://helpguide.sony.net/gbmig/45306861/v1/en/contents/TP0000518188.html. -Vincent
  Answered 6 years ago by SonyListens
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Questionif the sd card Is not pushed in all the way while taking pictures, are the pictures you thought you took stored internal on the camera? I noticed after I took many pictures the card wasn't pushed in. I finally saw a msg saying no card.
Asked 6 years ago by SonyGirl.
- Answer Hi SonyGirl, No. You should insert the SD card as far as it will go until it clicks into place. The camera does not have internal memory. For more details, check out the links below: -https://helpguide.sony.net/gbmig/45306861/v1/en/contents/TP0000508379.html -http://146.215.230.18/release//DSCHX400-HX400V_EN_ES.pdf (16) Regards, Vincent
  Answered 6 years ago by SonyListens
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QuestionWhy is the WiFi from the cámara not connecting to my iPhone so I can transfer images?
Asked 6 years ago by Susy.
- Answer Hi Susy, We regret to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue: https://www.sony.com/electronics/support/compact-cameras-dsc-hx-series/dsc-hx400/articles/00020251 You may also refer to this link for steps on connecting the camera to the iPhone: https://helpguide.sony.net/gbmig/45306861/v1/en/contents/TP0000518260.html?search=playmemories ~Ralph
  Answered 6 years ago by SonyListens
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QuestionWhat is the widest angle setting -- 28 mm?
Asked 6 years ago by Buck.
- Answer Hi Buck, the widest angle is 24mm and the zoom range can go up to 1200mm.
  Answered 6 years ago by SonyListens
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QuestionDoes this camera come in it’s manufacuturer box with a lens cap, shoe cap, neck strap, Sony battery, quick start menu, registration card and connecting cables, and user software or link?
Asked 6 years ago by Anonymous.
- Answer Hi there! Brand new Sony DSC-HX400/B comes with the following: -Rechargeable Battery Pack (NP-BX1) -AC Adaptor(AC-UB10C / UB10D) -Micro USB cable -Shoulder Strap -Shoe Cap -Lens Cap -Instruction Manual See this link for more details: https://docs.sony.com/release//specs/DSCHX400B_mksp.pdf Regards, Vincent
  Answered 6 years ago by SonyListens
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QuestionCan this Sony DSH HX400 can capture the northern lights pics? How many is the maximum seconds exposure of this camera? Thanks!
Asked 6 years ago by Piggy.
- Answer Hi Piggy, the longest exposure time is 30s. Depending on your settings this can be long enough to capture northern lights.
  Answered 6 years ago by SonyListens
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QuestionDies this camera have macro to zoom in on insects ect
Asked 6 years ago by Anonymous.
- Answer Hi, there is a built in macro scene recognition when your H400 is in either intelligent auto or superior auto mode.
  Answered 6 years ago by SonyListens
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QuestionVincent answered my question regarding the preview setting, when I try to disable it in the scene and other settings (other than the 1 and 2) it states that auto view is currently disabled and not highlighted. can it be turned off for the other settings?
Asked 6 years ago by Laxmom.
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QuestionIs the battery CHARGER included. Description lists only the battery
Asked 6 years ago by Gertie.
- Answer Yes, you have to charge the battery while its in the camera.
  Answered 6 years ago by Jeff
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QuestionI just bought this camera and wondered if anyone had issues with the weight? For a point and shoot, its pretty heavy!! I want to take this hiking and traveling. Just got back from Alaska and wished I had a camera like this then!
Asked 7 years ago by Sharebear.
- Answer Not heavy at all. Love it!
  Answered 7 years ago by stefan3
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QuestionIs there a real book for this cameras operation? The manual is lacking (seen more info on a 30. camera) paying so much for a higher end point and shoot and no info on achieving quality pics and video is wrong. If can't get instructions will half to return
Asked 7 years ago by Kit1M.
- Answer Hi Kit1M, You may check the help guide for this camera instead by visiting this page: https://esupport.sony.com/US/p/model-home.pl?mdl=DSCHX400&template_id=1®ion_id=1&tab=manuals#/manualsTab We appreciate your feedback. We will forward this to the proper department. Regards, Vincent
  Answered 7 years ago by SonyListens
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QuestionSince owner manual is awful (no trouble shooting) why with 1080p video is a short clip of my dog showing white lateral lines thru my dogs head as she moves? And 2nd do you halfto engage stabilization on still pics ( not a clear pic of the moon of 30 trys)
Asked 7 years ago by Kit1M.
- Answer What focal length are you using to photograph the moon? The longer the telephoto lens you use the harder it is to hold it steady. That’s why they make tripods! Tripods hold the camera steady for the longer telephoto lenses.
  Answered 4 years ago by Tandem4two
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Showing 41-60 of 116 questions

Questions & Answers

Sony - DSC-HX400 20.4-Megapixel Digital Camera - Black

Q: QuestionIs there anyway to input a microphone?

Q: QuestionWhat about the quality of video that is taken?

Q: QuestionI purchased a DSC-HX400 camera and am looking for a case. The box shows item lcj-hl listed along with a battery charger and and tripod. I am seeing conflicting reviews stating lcj-hl is too small for the camera. What is the best case for this camera?

Q: QuestionCan you take night ( milkyway) pics with this camera and how?

Q: QuestionDoes the sum card come with it? Does it have it's own memory?

Q: QuestionWill this be cheaper on Black Friday ?

Q: QuestionWhat is the weight? The stated wt of 22.2 lbs can't possibly be orrect

Q: QuestionDoes this camera do tiff files?

Q: QuestionIn this forum there are multiple answers from SonyListens that confirm there is GPS in this model, as well as at least one response that says it does NOT have GPS. Could you please clarify?

Q: Questionif the sd card Is not pushed in all the way while taking pictures, are the pictures you thought you took stored internal on the camera? I noticed after I took many pictures the card wasn't pushed in. I finally saw a msg saying no card.

Q: QuestionWhy is the WiFi from the cámara not connecting to my iPhone so I can transfer images?

Q: QuestionWhat is the widest angle setting -- 28 mm?

Q: QuestionDoes this camera come in it’s manufacuturer box with a lens cap, shoe cap, neck strap, Sony battery, quick start menu, registration card and connecting cables, and user software or link?

Q: QuestionCan this Sony DSH HX400 can capture the northern lights pics? How many is the maximum seconds exposure of this camera? Thanks!

Q: QuestionDies this camera have macro to zoom in on insects ect

Q: QuestionVincent answered my question regarding the preview setting, when I try to disable it in the scene and other settings (other than the 1 and 2) it states that auto view is currently disabled and not highlighted. can it be turned off for the other settings?

Q: QuestionIs the battery CHARGER included. Description lists only the battery

Q: QuestionI just bought this camera and wondered if anyone had issues with the weight? For a point and shoot, its pretty heavy!! I want to take this hiking and traveling. Just got back from Alaska and wished I had a camera like this then!

Q: QuestionIs there a real book for this cameras operation? The manual is lacking (seen more info on a 30. camera) paying so much for a higher end point and shoot and no info on achieving quality pics and video is wrong. If can't get instructions will half to return

Q: QuestionSince owner manual is awful (no trouble shooting) why with 1080p video is a short clip of my dog showing white lateral lines thru my dogs head as she moves? And 2nd do you halfto engage stabilization on still pics ( not a clear pic of the moon of 30 trys)

QuestionIs there anyway to input a microphone?

QuestionWhat about the quality of video that is taken?

QuestionI purchased a DSC-HX400 camera and am looking for a case. The box shows item lcj-hl listed along with a battery charger and and tripod. I am seeing conflicting reviews stating lcj-hl is too small for the camera. What is the best case for this camera?

QuestionCan you take night ( milkyway) pics with this camera and how?

QuestionDoes the sum card come with it? Does it have it's own memory?

QuestionWill this be cheaper on Black Friday ?

QuestionWhat is the weight? The stated wt of 22.2 lbs can't possibly be orrect

QuestionDoes this camera do tiff files?

QuestionIn this forum there are multiple answers from SonyListens that confirm there is GPS in this model, as well as at least one response that says it does NOT have GPS. Could you please clarify?

Questionif the sd card Is not pushed in all the way while taking pictures, are the pictures you thought you took stored internal on the camera? I noticed after I took many pictures the card wasn't pushed in. I finally saw a msg saying no card.

QuestionWhy is the WiFi from the cámara not connecting to my iPhone so I can transfer images?

QuestionWhat is the widest angle setting -- 28 mm?

QuestionDoes this camera come in it’s manufacuturer box with a lens cap, shoe cap, neck strap, Sony battery, quick start menu, registration card and connecting cables, and user software or link?

QuestionCan this Sony DSH HX400 can capture the northern lights pics? How many is the maximum seconds exposure of this camera? Thanks!

QuestionDies this camera have macro to zoom in on insects ect

QuestionVincent answered my question regarding the preview setting, when I try to disable it in the scene and other settings (other than the 1 and 2) it states that auto view is currently disabled and not highlighted. can it be turned off for the other settings?

QuestionIs the battery CHARGER included. Description lists only the battery

QuestionI just bought this camera and wondered if anyone had issues with the weight? For a point and shoot, its pretty heavy!! I want to take this hiking and traveling. Just got back from Alaska and wished I had a camera like this then!

QuestionIs there a real book for this cameras operation? The manual is lacking (seen more info on a 30. camera) paying so much for a higher end point and shoot and no info on achieving quality pics and video is wrong. If can't get instructions will half to return

QuestionSince owner manual is awful (no trouble shooting) why with 1080p video is a short clip of my dog showing white lateral lines thru my dogs head as she moves? And 2nd do you halfto engage stabilization on still pics ( not a clear pic of the moon of 30 trys)