A:AnswerWish I could answer this question, but I can't because I placed the order for this player to be delivered same day. I didn't receive it that day and when I tried to track it's delivery, was then told it was no longer available for same day delivery and would be delivered in a day or two. That was over two weeks ago. I never received the player and I have ordered the same player at a lower price from Amazon.
A:AnswerIt depends on the product you need help with. Your best bet is to Google or Safari search for ‘ Sony customer service phone number ‘. Several sites will pop up and just choose a Sony site and click on the product in question.
A:AnswerIf you purchased the product from Best Buy, call the store and set up an appointment. In my case, I bought a smart tv and a dvd player. A Best Buy technician helped me set up the tv and dvd player and, if I remember correctly, I was not charged for the service.
A:AnswerI doubt if any Sony dvd player is 220 volt compatible. Your best bet is to call the store where you purchased the product and ask if your item is 220 volt compatible.