I can’t get the sound bar to come on. No volume. It does this frequently. How do I get it to have volume. I have unplugged everything but it won’t reset null

Question

DVDMajestry · Accepted Answer

It may be the system itself. Did you try consulting the Geek Squad? Hopefully it is not defective. Ours was installed and plugged in with no complications. It is working perfectly. Try consulting them and see what they say. Maybe you could even take it into the store and have them hook it up there so that they could evaluate what's wrong.
Good Luck; hope this helps a little. :)

SonyListens · Answer

Hi Norma, We are sorry to hear about the issue you are having. Let's try to resolve this issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-s350/articles/00223961

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
bestbuy Username:
Model Number:
Issue:
Telephone Number:                              
                               
Sincerely,
Sam

spidernan · Answer

make sure your TV is reading Device it to pair up via Bluetooth. Otherwise you can use hdmi cord to do it. That way also means you can use your regular remote for volume control.

“I can’t get the sound bar to come on. No volume. It does this frequently. How do I get it to have volume. I have unplugged everything but it won’t reset”

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