Questions & Answers

Name: Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black
Brand: Sony
SKU: 6201448
Price: 222.99 USD
Rating: 4.4 (2477 reviews)

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Model:: HTZ9F; |
SKU:: 6201448

User rating, 4.4 out of 5 stars with 2477 reviews.

Highly rated by customers for:

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QuestionWhy did I not receive the dolby atmos demo disc that others mentioned?
Asked 6 years ago by Anonymous.
- Answer I didn't either probably cause everyone goes to YouTube and there is many to play.
  Answered 4 years ago by Dave
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QuestionHow do I stop subwoofer from coming in and out. It is not always bass. It is cutting off more than staying on
Asked 6 years ago by Louie.
- Answer Hi, Lou! We regret to hear about what happened. Please refer to page 73 of this link for troubleshooting steps to help isolate the issue (Sound skips or has noise): https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf ~Ralph
  Answered 6 years ago by SonyListens
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QuestionWhy do I get the error cod (Not Use) when I push the cinema button on my Sony HT-Z9F SOUND BAR.
Asked 6 years ago by Hoppy.
- Answer This happened to me and when I called SONY, they had me reset the sound bar through the settings on my television and it worked perfectly.
  Answered 6 years ago by Joel
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QuestionWill I need a sound bar with a Sony XSony 950G TV?
Asked 6 years ago by Jo.
- Answer Hi Jo, Using a soundbar is optional. Getting one will help your deliver the ultimate home cinematic experience. For more information about the unit, kindly refer to this link: https://www.sony.com/electronics/sound-bars/ht-z9f ~Ralph
  Answered 6 years ago by SonyListens
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QuestionWith 2 HDMI inputs, has anyone connected both their cable box and a 4K Player to the SB? I have found that with cable box connected to TVs HDMI port, the SB remote controls are limited? Cable box to SB allows more function with the SB remote.
Asked 7 years ago by jghsony.
- Answer I SAVED AN HDMI PORT BY USING THE OPTICAL OUT CORD. AND MY REMOTE DTV WORKS MY SOUND AND TV .
  Answered 7 years ago by Ronald
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QuestionAt what height should I mount the sound bar on the wall?
Asked 7 years ago by BamaBri.
- Answer Hi BamaBri, please refer to pg.28 of the link below for more information about mounting the unit on a wall. I hope it helps. Regards, ^Ron https://docs.sony.com/release//Manual_4727533151.pdf
  Answered 7 years ago by SonyListens
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QuestionIs there a more permanent solution to problems with Sony TVs and Sound bars instead having to do a power reset and a full system reset every frickin' time?
Asked 4 years ago by TechSpoob.
- Answer I haven’t experienced any issues with my TV or soundbar as of yet. It’s been a few weeks now and no problems.
  Answered 4 years ago by Rich
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Questionwhat size is the sub woofer
Asked 5 years ago by Anonymous.
- Answer unfortunately this subwoofer will be installed tomorrow, can't answer it.
  Answered 5 years ago by Winch
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QuestionI want to use this for audio only and use my LG 4K Blu-player for audio. I mean it's a soundbar, for friggin' sake! Sounbar are mean to be for audio only right?
Asked 5 years ago by TechSpoob.
- Answer Hi TechSpoob, Thank you so much for your inquiry. I agree soundbar are created for a great sound experience. However, as part of normal operation, you need to connect the HTZ9F to a TV using an HDMI cable to access the menu and settings. It is recommended to use the on screen menu for initial setup. If your 4K Blu-ray player has 2 HDMI outs you can use HDMI 1 for video to the TV and HDMI 2 for Audio to the HTZ9F. should you need more assistance or information, please email us at [email protected] Sincerely, Romeo
  Answered 5 years ago by SonyListens
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QuestionI’m in a condo building and my neighbours connect to my Sony soundbar... is there no way to block that from happening?? Middle of the night they will connect and begin playing music... there should be a way to block this from happening?? Thanks
Asked 6 years ago by Stevey.
- Answer Hi, Stevey! Yes, there is. You can turn off the Bluetooth to prevent other from connecting to your Soundbar. To turn off the Bluetooth, press Home>Settings>Bluetooth Settings>Bluetooth mode>OFF. -Sam
  Answered 6 years ago by SonyListens
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QuestionI saw that somebody asked prior if I would actually see the volume control through my television if I was connected through the HDMI ARC. I am connected this way however the only volume # I see is that on the actual sound bar. How to fix?
Asked 6 years ago by Dave.
- Answer I have mine connected via Bluetooth. Works very well and does display on screen.
  Answered 6 years ago by Dave84
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QuestionWhat are the dimensions of the subwoofer?
Asked 6 years ago by HK.
- Answer The dimension is as follows: 190 x 382 x 386 mm.
  Answered 6 years ago by CommunityAnswer
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QuestionThis sound bar has 2 HDMI inputs and 1 output. Can I connect my direct TV box input to the sound bar and also my game console hdmi to the sound and have one HDMI output to the TV? Thanks
Asked 7 years ago by Ed.
- Answer Yes you can so long as your TV has an ARC (Audio Return Channel) Input. This is what allows the sound bar to act as a receiver of sorts since it does support 4k passthrough.
  Answered 7 years ago by Justin
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QuestionIs there a mounting bracket that holds htz9f to tv? I think your guys in store said they had one made by sanos
Asked 7 years ago by lewis.
- Answer The mounting bracket is for the wall only
  Answered 7 years ago by Glen
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QuestionSony sound bar htz9f will not let me set it up. It says "Cannot perform that operation at this time"
Asked 5 years ago by Gwain.
- Answer I struggle also with getting clear Voice
  Answered 5 years ago by Scott11
  Answer this question

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Questions & Answers

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Q: QuestionWhy did I not receive the dolby atmos demo disc that others mentioned?

Q: QuestionHow do I stop subwoofer from coming in and out. It is not always bass. It is cutting off more than staying on

Q: QuestionWhy do I get the error cod (Not Use) when I push the cinema button on my Sony HT-Z9F SOUND BAR.

Q: QuestionWill I need a sound bar with a Sony XSony 950G TV?

Q: QuestionWith 2 HDMI inputs, has anyone connected both their cable box and a 4K Player to the SB? I have found that with cable box connected to TVs HDMI port, the SB remote controls are limited? Cable box to SB allows more function with the SB remote.

Q: QuestionAt what height should I mount the sound bar on the wall?

Q: QuestionIs there a more permanent solution to problems with Sony TVs and Sound bars instead having to do a power reset and a full system reset every frickin' time?

Q: Questionwhat size is the sub woofer

Q: QuestionI want to use this for audio only and use my LG 4K Blu-player for audio. I mean it's a soundbar, for friggin' sake! Sounbar are mean to be for audio only right?

Q: QuestionI’m in a condo building and my neighbours connect to my Sony soundbar... is there no way to block that from happening?? Middle of the night they will connect and begin playing music... there should be a way to block this from happening?? Thanks

Q: QuestionI saw that somebody asked prior if I would actually see the volume control through my television if I was connected through the HDMI ARC. I am connected this way however the only volume # I see is that on the actual sound bar. How to fix?

Q: QuestionWhat are the dimensions of the subwoofer?

Q: QuestionThis sound bar has 2 HDMI inputs and 1 output. Can I connect my direct TV box input to the sound bar and also my game console hdmi to the sound and have one HDMI output to the TV? Thanks

Q: QuestionIs there a mounting bracket that holds htz9f to tv? I think your guys in store said they had one made by sanos

Q: QuestionSony sound bar htz9f will not let me set it up. It says "Cannot perform that operation at this time"

QuestionWhy did I not receive the dolby atmos demo disc that others mentioned?

QuestionHow do I stop subwoofer from coming in and out. It is not always bass. It is cutting off more than staying on

QuestionWhy do I get the error cod (Not Use) when I push the cinema button on my Sony HT-Z9F SOUND BAR.

QuestionWill I need a sound bar with a Sony XSony 950G TV?

QuestionWith 2 HDMI inputs, has anyone connected both their cable box and a 4K Player to the SB? I have found that with cable box connected to TVs HDMI port, the SB remote controls are limited? Cable box to SB allows more function with the SB remote.

QuestionAt what height should I mount the sound bar on the wall?

QuestionIs there a more permanent solution to problems with Sony TVs and Sound bars instead having to do a power reset and a full system reset every frickin' time?

Questionwhat size is the sub woofer

QuestionI want to use this for audio only and use my LG 4K Blu-player for audio. I mean it's a soundbar, for friggin' sake! Sounbar are mean to be for audio only right?

QuestionI’m in a condo building and my neighbours connect to my Sony soundbar... is there no way to block that from happening?? Middle of the night they will connect and begin playing music... there should be a way to block this from happening?? Thanks

QuestionI saw that somebody asked prior if I would actually see the volume control through my television if I was connected through the HDMI ARC. I am connected this way however the only volume # I see is that on the actual sound bar. How to fix?

QuestionWhat are the dimensions of the subwoofer?

QuestionThis sound bar has 2 HDMI inputs and 1 output. Can I connect my direct TV box input to the sound bar and also my game console hdmi to the sound and have one HDMI output to the TV? Thanks

QuestionIs there a mounting bracket that holds htz9f to tv? I think your guys in store said they had one made by sanos

QuestionSony sound bar htz9f will not let me set it up. It says "Cannot perform that operation at this time"