“Screen stays black and the game does not set up. What do I need to do?”

1-2 of 2 Answers

• To fix a black screen on the PS VR2, securely reconnect the headset’s USB-C cable to the front of the PS5, restart the console completely (not in Rest Mode), or try a different USB-C port. If it remains black, perform a hard reset by unplugging the headset, powering off the PS5, and unplugging the console's power cable for 60 seconds to clear cache.

  Answered by JasonM 3 months ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Go to Sony they'll replace it for free. If you are the original owner. They are the best best buy eh not so much.

  Answered by Grant 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.