“I purchased this item used, got it all set up. When I try Netflix it still has previous owner accounts. I can not figure out how to delete their info and add mine. Any clues?”

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• I use to work for Netflix. Call the customer service number for Netflix and ask a representative to assist you in removing the previous owner's Netflix account from your device. I use to help customers with this issue all the time when I worked there. Good luck!

  Answered by Zelalovetech 8 years ago

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• Hi, Askingforafriend, To help you with this Netflix account concern, kindly visit the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/55285 Thanks, Vincent

  Answered by SonyListens 8 years ago

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