“Unit turns on but disc slot will not open is there a reset button or something”

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• Hello Sqqq! If the disc tray won't open, we suggest trying to press the STOP, HOME, and then TOP MENU located on the remote commander while the unit is ON. For more information regarding these steps, please visit page 11 using the following link to access the operating instructions manual: https://docs.sony.com/release//Manual_4579663121.pdf ~Jeannette

  Answered by SonyListens 9 years ago

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• I have had this problem only when my tv wasn't on the correct hdmi, or I wasn't at the home screen of the blu ray player. This happened for example when I was on Netflix, the tray doesn't open, I think it's too avoid someone from ruining your watching experience at the moment. To fix I simply go to home screen, and or make sure it's on the correct channel that my blu ray player is on. There is a minor buffer wait from screen to screen

  Answered by Channita 9 years ago

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