“When I click the home button or any other button from the remote to get to the app menu, all I get is a blank screen.. what am I doing wrong?”
1-1 of 1 Answer
We've never had this issue before. I would return it to the store saying it's defective and get a replacement, especially since it's new to you. If you're not ready to return it I would contact the Best Buy staff through chat online. I've found them very helpful in the past.
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