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Hi there! You may try the suggestions from the links below to isolate this Bluetooth connection issue: - https://helpguide.sony.net/mdr/whch500/v1/en/contents/TP0001613440.html - https://helpguide.sony.net/mdr/whch500/v1/en/contents/TP0001613433.html Regards, Vincent
Sorry, there was a problem. Please try again later.Please make sure the Bluetooth visibility of your device is on and try to restart your headphones as well before trying again.
Sorry, there was a problem. Please try again later.
