“I'm having a tough time figuring out how to connect to my laptop. I initially tried with my Dell and could not get it to show up and now I cannot get them to sync with my brand new MacBook Air. I'm wondering if there's something I'm not doing correctly.”

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• Check your pins

  Answered by Fred 6 years ago

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• Hi there, We regret to hear about that it hasn't been an easy experience for you. You may find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch500/articles/00008539 ~Ralph

  Answered by SonyListens 6 years ago

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