Questions & Answers

Q: Questionhaving difficulty to be detected by my iphoneXR, lenovo IDEAPAD, samsung S6 devices...my iphone 6s plus could detect this device

Asked 7 years ago by pitta.

Q: QuestionIs this compatible with PC? Using for voice chat and gaming?

Asked 7 years ago by xxx.

• A:Answer Yes it works with my Alienware laptop with no problems at all.

  Answered 7 years ago by JohnTVerified Purchase

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Q: Questionare these headphones good for working out?

Asked 7 years ago by Gmoney.

• A:Answer Hi Gmoney, We do have headphones that are specifically built for working out. You can check these link for more information. https://www.sony.com/electronics/in-ear-headphones/mdr-as210 https://www.sony.com/electronics/in-ear-headphones/mdr-as210ap https://www.sony.com/electronics/in-ear-headphones/mdr-as600bt Regards, David

  Answered 7 years ago by SonyListens

  
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Q: QuestionI found there is another model called WH-CH700N/BME or WH-CH700NB. Is it the same with WH-CH700N?

Asked 7 years ago by Pingting.

• A:Answer Hello Pingting, yes, it's the same. For more information, please check the link below: https://www.sony.com/en-ae/electronics/headband-headphones/wh-ch700n Regards, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionI was able to switch between phone and PC as I wanted until I reinstalled My windows. After that my headphones are unable to connect both devices and I have to do factory reset if I need to switch. What is wrong?

Asked 7 years ago by paca.

• A:Answer I was able to switch very easily without any problem.

  Answered 6 years ago by JayP

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Q: QuestionMy headphone is sync to a Bluetooth transmitter that I hooked up to a L G OLED 55” TV. After a few days, message says to charge the headset. How do I do that.

Asked 7 years ago by 1625.

• A:Answer Use cable (mini-USB--StdUSG) and pug in to PC StdUSB. Or to a wall charging USB adapter.

  Answered 7 years ago by AudioScreoogeVerified Purchase

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Q: QuestionHOW LONG ARE THE BATTERIES GOOD FOR AND ARE THEY RECHARGEABLE ?

Asked 7 years ago by CIP.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Gray

• A:Answer Read product description

  Answered 7 years ago by oyeabogVerified Purchase

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Q: QuestionSo I’m looking for a pair of noose cancelling headphones for my birthday and I also want to use it for gaming. So my question is, can I pair these headphones with my PS4 and do they have a mic built in so I can talk on calls and games?

Asked 7 years ago by Luis.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Gray

• A:Answer Hi Luis, It is recommended to use the dedicated PlayStation headphones for your PS4. Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionI have a pair of these headphones, but I lost the audio cable that came with it. No other audio cable I use works right with it, it sounds echoey or just distorted. Is there somewhere where I can order the same cord?

Asked 7 years ago by MikeLeone.

• A:Answer Hi MikeLeone, We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -David

  Answered 7 years ago by SonyListens

  
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Q: QuestionDo these fold like the Beats headphones do?

Asked 7 years ago by NRE.

• A:Answer Hi NRE, No. The ear cups swivel flat and can be easily packed in a suitcase or slipped into a bag. For other details, you may check out the help guide: http://helpguide.sony.net/mdr/whch700n/v1/en/index.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionAre these headphones compatible with iwatch3?

Asked 7 years ago by Jc.

• A:Answer Yes they are!

  Answered 7 years ago by ShortyVerified Purchase

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Q: QuestionCan I connect these head phones to my television sound so i can use with my PS4 to play Fort nite, Thanks

Asked 7 years ago by masterlee43.

• A:Answer This headphone is compatible only with Bluetooth enabled devices.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill these work with an ipod?

Asked 7 years ago by Sam.

• A:Answer Yes they will work

  Answered 7 years ago by Jimmy

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Q: QuestionI purchased this headset for my brother who is hearing impaired. I am not with him to trouble-shoot, so I need easy-to-follow instructions for him: How do I pair my new Sony headset with a Samsung Smart TV? Thank you so much!

Asked 7 years ago by Anonymous.

• A:Answer Hi, please check first if your TV supports Bluetooth headphones. Please visit this link to know how to make Bluetooth connection: http://helpguide.sony.net/mdr/whch700n/v1/en/contents/TP0001613480.html Also, below are the compatible Bluetooth profiles to these headphones: - A2DP (Advanced Audio Distribution Profile) - AVRCP (Audio Video Remote Control Profile) - HFP (Hands-free Profile) - HSP (Headset Profile) Regards, ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionI HAVE AN WH-CH700N,, ALSO A JBL RECEIVER I PURCHASED IN THE MID 70'S THE SAILSMAN AT BEST BUY SAID THAT THERE WOULD BE NO PROBLEM I HAVE READ WHAT INFORMATION:-P IN THE BOX WOULD SOMEONE PLEASE HELP ME.I HAD A OLD SONY IT WAS GREAT. HELP BILL I

Asked 7 years ago by Bill.

• A:Answer I seems like your trying to listen to the music through your headphones if its was your trying to say..it won't work a reciever output audio and image and the headphones is an input device

  Answered 7 years ago by Father18

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Q: QuestionWill these phones work with a Kindle?

Asked 7 years ago by Wizard.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Gray

• A:Answer Yes, assuming your kindle has bluetooth connectivity.

  Answered 7 years ago by ChrisVerified Purchase

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Q: QuestionWhen I am on the phone, how do I turn off the headset without using my cell phone.

Asked 7 years ago by Suzette.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Gray

• A:Answer Hi Suzette, manually turning the headphone off using its power button will automatically switch the call to your cell phone. Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionThe headset, does it have a 3.5mm jack or a 2.5mm jack into the headset? I am curious what size V-Moda boom mic I would need to wire it to my computer to make Voip calls for work?

Asked 7 years ago by TomTT.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Gray

• A:Answer The ones that came with my headphones are a 3.5mm jack. Hope this helps.

  Answered 7 years ago by Briteness

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Q: QuestionIf my TV isn't bluetooth accessible, and I want to purchase an extra long cord to use, what cord do I need to look for?

Asked 4 years ago by Natalie.

• A:Answer Those headphones have a very small "free area" around the jack port. Just make sure your jack is not too thick or it will not fit properly. Best if you could test it before paying.

  Answered 1 year ago by Stevie

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