“Been trying for a month to get these to connect to my Lenovo Think Station desktop after buying a Bluetooth adapter. They show connected to Bluetooth but will not connect to my computer. Sound will not come though the headphones. What am I doing wrong?”
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Hi Beverly, Thank you for your inquiry and we do apologize for the inconvenience. We cannot guarantee the full operation when using a Bluetooth adapter on the headphones. However, you may check this link to troubleshoot if there is no audio after pairing the headphones to a computer: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00029577 Should you need further assistance, please email the below information to [email protected]. Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Kris
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