Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
User rating, 4.4 out of 5 stars with 2705 reviews.
4.4(2,705 Reviews)- 8 Expert Reviews
- 180 Answered Questions
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Description
Features
Headphones that cancel out world
Whether you're taking a long-haul flight or commuting to work, the CH710N noise-cancelling headphones automatically collect information about your environment and improve the noise-cancelling performance accordingly.
Take control of what you hear with Dual Noise Sensor technology
The dual microphones feeding forward and backward mean the WH-CH710N headphones catch more ambient sounds than ever before.
So, whether you're trying to block out city traffic or office chatter, you'll be able to get completely lost in whatever you're listening to.
Customize your sound
Switch to Ambient Sound mode to let in important sounds from the world. You'll be able to listen to your music with amazing sound quality while still hearing sounds, such as traffic noise, café conversations, and transport announcements.
Clearer hands-free calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak.² WH-CH710N delivers clearer voice quality to the other person on the phone.
Listen longer with up to 35-hour battery life and quick charging
Keep your music playing all day with a battery that delivers up to 35 hours¹ of power. USB Type-C quick charging gives up to 60 minutes of play back from 10 minutes of charge.
NFC™ one-touch for instant music
Near Field Communication (NFC™) lets you start streaming your music with just one touch. Simply touch your selected NFC™-enabled device on the on-body N-mark for a quick and easy connection.
Quality streaming via Bluetooth®
No NFC™? No problem. Connect your device manually by turning on the Bluetooth® in your device setting menu.³
Hands-free help from your assistant
A simple button press connects you to your smartphone's voice assistant to get directions, play music, and communicate with contacts. ², ⁴
Never miss any beat with 30mm drivers
Sony's new 30mm drivers achieve a pure, clear sound, even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals.
All-day comfort with perfect fit
With an adjustable metal slider, you can make your headphones the perfect size for you, making long listening even more comfortable. Soft, oval-shape ear pads mean you'll never need to take a break from your favorite music, movies, and TV shows.
Travel easily with swivel design
The WH-CH710N earcups swivel flat, so whether you're packing a suitcase for travel or a backpack after work, you can transport them safely wherever you go.
Designed with style in mind
The WH-CH710N headphones have a sleek, rounded design that looks as good as they sound.
USB Type-C charging
The next generation of recharging technology comes to the WH-CH710N wireless headphones with USB Type-C charging.
¹ Actual performance varies based on settings, environmental conditions, and use.
² Voice-assist function compatible with Android smartphone (Google app) or iPhone (Siri). Bluetooth connection required.
³ Interoperability and compatibility among Bluetooth® devices may vary.
⁴ The WH-CH710N offers Google Assistant and Amazon Alexa with an update.
What's Included
- Connection cable (1.2m, stereo mini plug)
- Owner's manual
- Sony WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones
- USB Type-C charging cable
- Warranty card
Manuals & Guides
- Quick Start Guide
Key Specs
- Noise Cancelling (Active)Yes
- Sound ModeStereo
- Connection TypeWireless
- Wireless ConnectivityBluetooth, NFC
- True WirelessNo
- Built-In MicrophoneYes
- Carrying CaseNo
- Microphone FeaturesNoise cancelling
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Battery Life35 hours
- Works WithGoogle Assistant, Siri, Amazon Alexa
General
- Product NameWH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones
- BrandSony
- Model NumberWHCH710N/B
- ColorBlack
- Color CategoryBlack
Audio
- Noise Cancelling (Active)Yes
- Sound IsolatingNo
- Environmental Noise ControlYes
- Minimum Frequency Response7 hertz
- Maximum Frequency Response20 kilohertz
- Impedance72 ohms
- Sensitivity94 decibels adjusted
- Sound ModeStereo
- Driver Size30 millimeters
Connectivity
- Connection TypeWireless
- Wireless ConnectivityBluetooth, NFC
- True WirelessNo
- Bluetooth Version5.0
Features
- Built-In MicrophoneYes
- Carrying CaseNo
- Microphone FeaturesNoise cancelling
- ControlsVolume, Track selection, Voice assistant, Call
- Body Metrics MeasuredNot Applicable
- Bone Conducting TechnologyNo
- Lighting TypeNone
Design
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Foldable DesignYes
Power
- RechargeableYes
- Battery Life35 hours
- Charging Accessory IncludedCable
- Charging Interface(s)USB Type C
Compatibility
- Works WithGoogle Assistant, Siri, Amazon Alexa
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor90 Days
Other
- UPC027242918948
Customer reviews
Rating 4.4 out of 5 stars with 2706 reviews
(2,706 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Expert reviews
See all expert reviews(8)Rating 3.9 out of 5 stars with 8 reviews
- Pros mentioned:Battery life, Price, Sound qualityCons mentioned:Material, Product construction
Rated 3 out of 5 stars
For $200+ headphones, I expected more from Sony
||Posted . Owned for 1 month when reviewed.I bought these for home use, since COVID-19 has forced so many people to work from home. These headphones are fine for indoor use or quite outdoors settings. If you're a daily commuter in a big city, it won't block out the outside noise completely. Pros: * Long battery life - I can use these for 3+ days before I have to charge it. I use them about 4+ hours a day and my wife uses them around the house while cooking or relaxing. * Comfortable - I use this working from home, since COVID-19 has closed many offices. I wear them 4+ hrs a day and they don't bother me. Ears get a little sweaty after wearing them for a long time. *Sound quality - clear, crisp sound. Just what you expect from Sony. Not overly loud but plenty loud for your average user. *Microphone - I have not had a single person say they had issues hearing me in a phone conversation using these. *USB-C - love the fact they switched to USB-C. For Samsung and newer iPhone users. Cons: *Cheap plastic material. I think the type of plastic they used was too brittle and not flexible enough for durability (see picture) for putting on and taking off. In less than 2 months of use, both sides of the headphones have cracked. While it doesn't affect the ability to adjust the size of the headphones, but you would expect more for headphones with a sticker price of $200 or $250. Maybe it is because of my big head, that I have to stretch the headphones a little more than the average person, but none the less, it shouldn't happen with headphones at this price point. For the average user, these headphones are more than plenty. Ideal for music, watching videos, or phone calls in a indoor setting. I am sure they would work fine mowing the lawn too. Just won't block out the lawn mower completely. However, if you're looking for high end noise canceling, these are definately not for you. You will probably need to look at a higher price point. The reason I gave these only 3 stars, is simply the quality of the materials used didn't fit the high sticker price. Otherwise for my use, I dont have any complaints about the headphones when actually using them. For $88, I kept them but if I would have returned them if I had paid the full sticker price.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi,
Thank you for sharing your experience and detailed review with our WHCH710N. We're glad to hear that you like the battery life, comfort, sound quality, microphone and USB- C of the headphones, we regret that the material did not meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for your feedback and choosing Sony! - Kris
Rated 4 out of 5 stars
Sony Headphones for 68$
||Posted . Owned for 1 week when reviewed.Do not buy them without a discount, $ 70 is the maximum adequate amount for these headphones. The sound feels a little strange, my old ones JBL 500BT were better. But these have Sound Cancelling
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rifined,
Thank you for your time writing this review. We're sorry if we were not able to meet your full expectations with sound quality of the WHCH710N. Allow us to help make this a better experience. We suggest to bring the headset closer to the Bluetooth device and remove any obstacles between the headset and the Bluetooth device. You may try some solutions on this link to troubleshoot if the sound quality on the headphones is low: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Rated 4 out of 5 stars
Noise canceling headphones
||Posted . Owned for 1 month when reviewed.On button difficult to push. No app corresponding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephcW,
Thank you for reaching out to us. We're sorry to hear your difficulties in turning on the headphones. Allows us to help make this a better experience. When turning on the headset, press and hold the (power) button for about 2 seconds until the indicator (blue) flashes. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752822.html
We are sorry but the WHCH710N is not compatible with the Sony Headphone | Connect app.
In case you need any assistance with your device, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
Rated 5 out of 5 stars
Bluetooth
||Posted . Owned for 1 month when reviewed.Great for kids to use with iPad so you don’t have to listen to baby shark 1000 times
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crazy,
Many thanks for the 5-star rating! We're really glad your kids are enjoying their new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Rated 1 out of 5 stars
Buyer Beware!
||Posted . Owned for 3 weeks when reviewed.A piece of plastic that covers a wire on the headphones has already broken with normal use (I take very good care of my electronics). Sony denied my legitimate warranty claim because they don't cover "physical damage," even though the damage was a result of a hardware manufacturing defect (weak plastic). Looks like I won't be purchasing any more Sony products in the future. The quality of their products has degraded since they stopped manufacturing in Japan, and they don't honor warranties for their inferior products.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JasonH,
Thank you for sharing your experience with the WHCH710N headphones and we're sorry to hear that it broke. This is not the experience that we want you to have. Unfortunately, the limited warranty of your WHCH710N headphones does not cover any kind of accidental or physical damage. You may contact our authorized service center (United Radio Service Inc.) for out-of-warranty repair options. Please refer to this link:
https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Case Number:
Additional Information regarding your experience with the headphones.
Sincerely,
-Craig
Sony Social Support
Rated 5 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.It keeps the background noise quite its good when you want chill amd relax
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
Thank you for leaving us an excellent rating! We're glad your new headphones suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Simply superb product
||Posted . Owned for 2 weeks when reviewed.Wonderful product, loved it. Highly Recommend the same.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SenthilKrishna,
Fabulous! We're really glad you like your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Good headphones
||Posted . Owned for less than 1 week when reviewed.No problems with these headphones, they work excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony,
Wow! We're delighted to hear you like how the headphones works perfectly. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
What experts are saying
Rating 3.9 out of 5 stars with 8 reviews
(8 Reviews)- TechRadarNick Pino on April 15, 2020
Sony WH-CH710N reviewThe Sony WH-CH710N try bring affordable noise cancellation to the masses with mixed results.
Full Review - Digital TrendsNick Woodard on April 23, 2020
Sony WH-CH710N headphones review: A wireless valueSony's new WH-CH710N headphones provide a more budget-friendly alternative to the company's flagship model, while still offering solid features for their cost.
Full Review - rtings.comRating, 3.6 out of 53.6Jake Thauvette on September 21, 2021
Sony WH-CH710N Wireless ReviewThe Sony WH-CH710N Wireless are over-ear headphones with active noise cancelling (ANC). They have a comfortable fit, and their nearly 30-hour continuous battery
Full Review - Pocket-lintRating, 4 out of 54.0Cam Bunton on July 11, 2020
Sony WH-CH710N headphones review: Noise-cancelling on a budgetSony's budget headphones might not pack the punch of the epic WH-1000XM3, but these over-ears are good value for money all considered.
Full Review - Reviewed.comLee Neikirk on June 2, 2020
Sony WH-CH710N Headphones ReviewFor budget-conscious buyers, the Sony WH-CH710N is a great way to get some of Sony's best features.
Full Review - techguide.com.auRating, 4 out of 54.0Stephen Fenech on June 26, 2020
Sony WH-CH710N wireless noise cancelling headphones - battery life for days80% VERDICT The Sony WH-CH710N Wireless Noise Cancelling headphones can keep the music playing or days with an amazing battery life and adaptable noise reduction that will block out the world so you can enjoy the impressive audio quality. Pros
Full Review - indiatodayRating, 4 out of 54.0Amritanshu-Mukherjee on June 22, 2020
Sony WH-CH710N review: Just rightSony brings its great audio quality fused with the goodness of noise-cancelling at a price that's more accessible but gives enough reasons to consider its more expensive models.
Full Review
Q: Questioncan I use these for watching television and can the sound only be heard through the headphones and not in the room
Asked by linda.
- A:Answer We have a large screen Vizio tv and want to know which headphones would work so the tv would only be heard through headphones?
Answered by Stella
Q: QuestionWill these head phones connect to WiFi with out Blue Tooth?
Asked by Dalbs.
- A:Answer No, these work using bluetooth for wireless connectivity, and also come with 3.5mm cable for wired connectivity. Don't know if there are headphones out there that use wifi for connectivity...but maybe they do exist.
Answered by TechieGamer
Q: QuestionCan these cancel out any noise without playing music?
Asked by Jungkook.
- A:Answer They produce a static(white noise) sound ( not loud) when not playing music with ANC on. It isn't as nice when the music is playing. I would suggest quiet music over just the noise cancelling.
Answered by Daniel
Q: QuestionCan I use these on my Samsung tv
Asked by Mimi.
- A:Answer Hi Mimi, Yes, for you to able to connect the headphones via Bluetooth connection the television must support A2DP otherwise it will not work. Happy to help, David
Answered by SonyListens
Q: QuestionAre they 35 mm or optically ?
Asked by Anonymous.
- A:Answer They come with a 3.5mm cable to connect to devices that do not have Bluetooth. You can also buy an adapter to connect 3.5mm to Toslink digital optical. I haven't used one those but I do use a Toslink-HDMI adapter that I bought at Best Buy to connect my TV that doesn't have any wireless built in to my Sony wireless speakers.
Answered by JayT
Q: QuestionAre these sweat proof?
Asked by 1234.
- A:Answer Hi Fred, Unfortunately, the WH-CH710N is not sweatproof. Regards, David
Answered by SonyListens
Q: QuestionAre these compatible with a Play Station 5?
Asked by JP.
- A:Answer Hi JP, Thank you for inquiring about the WH-CH710N. These headphones are designed for music playback. We cannot guarantee that it will work flawlessly with PS4. We recommend using headphones that are designed for game consoles such as our Playstation headsets. Regards, David
Answered by SonyListens
Q: QuestionDo these work on airplanes or do I need wired headphones
Asked by Ross.
- A:Answer The Bluetooth function works fine for listening to you personal, offline music, even if your phone is in airplane mode. You can also use the on-board Wi-Fi on some planes to listen to streaming content. If you are asking if they will work with the plane's audio, the answer is yes, but only as a wired headset. You will need a standard stereo patch cord (male to male mini-plug). Depending on how the aircraft is equipped, you may also nee a special adapter to use both stereo channels.
Answered by DrMike