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  • Specifications
    Noise Cancelling (Active)
    Sound Mode
    Connection Type
    Wireless Connectivity
    Bluetooth, NFC
    True Wireless
    Built-In Microphone
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Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Your price for this item is $149.99

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Rating 4.4 out of 5 stars with 2923 reviews

Rating by feature

  • Rating 4.5 out of 5 stars

  • Rating 4.6 out of 5 stars

  • Rating 4.6 out of 5 stars

87%would recommend to a friend

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 3 out of 5 stars

    For $200+ headphones, I expected more from Sony

    I bought these for home use, since COVID-19 has forced so many people to work from home. These headphones are fine for indoor use or quite outdoors settings. If you're a daily commuter in a big city, it won't block out the outside noise completely. Pros: * Long battery life - I can use these for 3+ days before I have to charge it. I use them about 4+ hours a day and my wife uses them around the house while cooking or relaxing. * Comfortable - I use this working from home, since COVID-19 has closed many offices. I wear them 4+ hrs a day and they don't bother me. Ears get a little sweaty after wearing them for a long time. *Sound quality - clear, crisp sound. Just what you expect from Sony. Not overly loud but plenty loud for your average user. *Microphone - I have not had a single person say they had issues hearing me in a phone conversation using these. *USB-C - love the fact they switched to USB-C. For Samsung and newer iPhone users. Cons: *Cheap plastic material. I think the type of plastic they used was too brittle and not flexible enough for durability (see picture) for putting on and taking off. In less than 2 months of use, both sides of the headphones have cracked. While it doesn't affect the ability to adjust the size of the headphones, but you would expect more for headphones with a sticker price of $200 or $250. Maybe it is because of my big head, that I have to stretch the headphones a little more than the average person, but none the less, it shouldn't happen with headphones at this price point. For the average user, these headphones are more than plenty. Ideal for music, watching videos, or phone calls in a indoor setting. I am sure they would work fine mowing the lawn too. Just won't block out the lawn mower completely. However, if you're looking for high end noise canceling, these are definately not for you. You will probably need to look at a higher price point. The reason I gave these only 3 stars, is simply the quality of the materials used didn't fit the high sticker price. Otherwise for my use, I dont have any complaints about the headphones when actually using them. For $88, I kept them but if I would have returned them if I had paid the full sticker price.

    Posted by Anonymous

  • Rated 5 out of 5 stars

    Easy to use, lightweight, excellent battery life

    I mainly use for chores or study at home. Like 1-4 hours a few times per week. It dosent come with a case but i just hang it up like you would a horse shoe i guess. It dose have a cheap plastic type of feel, bc it feels so light with thin hollow sounding plastic. But i havent had any major drops and I dont have kids either so it holds up just fine. It sounds great, even when its loud its not overkill. Im a light user so i dont crank the sound often. One issue is im having issues with the Sony sound app. Thats the main reason i chose this headphone above others in its price range (68$ black friday deal) was for the customization. I have another wireless ear bud that works with the app fine but could not add this one to it, even when given the option within the app. I dont think it should be so difficult but maybe ill figure it out one day. Im not too worried about it though as I dont have a lot of background noise I need block out when using them. The C charger cable is very short, so dont plan on charging while in use, and it dosent come with a charging block. I dont notice a big difference with the noise canceling feature with loud noises like construction but I do notice it working when i cant hear my cat purring lol. The ambient sound feature is nice. I have yet to test it on an airplane or crowded commute. Phone calls work just fine, I can hear the caller clearly, even if they cant hear me (when my phone I like how i can do mild chores with them on, they stay in place and keep my ears warm in the winter. The foam padding is comfortable, havent gotten any fatigue from wearing them too long, maybe the backs of my ears get sweaty. I does have an aux cord port, but doesnt come with an actual cord. In the pictures the red plastic tabs are just the removable plactic wrap from the factory, i kept the red plastic just cuz. All in all i love them and glad i got them at a good price. In my opinion if you are paying full price for this why not include a charging block and aux cord for your buyers.

    Posted by IDontPayFullPrice

  • Rated 3 out of 5 stars

    Material quality is not good enough!!!

    It's been good overall other than the quality of the material. It's not even been a month for me and got cracks already around the corner of the headband(both the side). I really do support this headphone especially for the Noise cancellation option which is amazing. Pros: * Long battery life * Comfortable *Sound quality *USB-C cons: Poor plastic material.

    Posted by Headphone

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