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Crystal clear
Sorry, there was a problem. Please try again later.Hi HeatherN, Thank you for your inquiry. If you hear your voice when making a call using the headphones, use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. Your voice will be heard from the headset through the microphone on the left unit (Sidetone function). In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction. For reference: https://www.sony.com/electronics/support/audio-video-headphones/articles/00229731 If you need assistance to any of our products, please email the below information to [email protected]. Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Kris
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