“I purchased your Sony wireless headphones and the sound drops in and out how do I fix this”

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• How do I replace them with ones that work?

  Answered by unhappy 5 years ago

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• Hi, Yeayea, We are sorry to hear that. Make sure the transmitter is not placed on a metal instrument and should be away from any electrical appliances capable of generating electromagnetic fields. The stereo mini cable / A/V cable should be connected securely to the transmitter and the connected device. If you are still having the same issue, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent

  Answered by SonyListens 5 years ago

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