“I’ve got Sony Bluetooth headphones model MDR-XB650BT and every time I re charge them they won’t turn back on and I have to do a factory reset. What am I doing wrong?”

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• To turn on push & hold the button until a blue light flashes, to turn off push & hold the button until the light goes off.

  Answered by Gibz72 7 years ago

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• Hi Mary, To isolate the issue, we suggest visiting the links below for troubleshooting steps: http://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001034970.html http://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001034941.html http://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001034990.html Regards, Vincent

  Answered by SonyListens 7 years ago

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