“Purchased Sunbeam premium xpress heating pad king size in September and controls are not working Model swt200c used with model cat95c. E478193 Will you replace or at least send new controls Thank you”
Answer This Question
1-2 of 2 Answers
Try unplugging it from the wall and the pad. Then plug into pad first, then into the wall, It resets it!
Sorry, there was a problem. Please try again later.Thank you for reaching out to Sunbeam®. We are sorry to hear about your experience with the heating pad controller not working. We will be glad to check for options to see how we can help you further. For a possible fix, please try the following. • Unplug unit from wall outlet • Verify no physical damage to the cord, controller or pad • Verify the AC outlet is functional. • Plug the unit back into the AC outlet • Restart the unit by powering On and selecting desired heat setting • Make sure pad is not folded or bunched in any area If the above resolution will not work, please contact us directly to check our resources and provide the best resolution. Have a great day!
Sorry, there was a problem. Please try again later.