Questions & Answers
- Model:
- 2101069
- |
- SKU:
- 6462339
Highly rated by customers for: Heat, Size, Ease of use
Page Showing 1-17 of 17 questions
Q: QuestionThe screen light on the control is flashing with a “F” on the screen. It will not reset by unplugging and plugging back in. What to do? Thanks
Asked by Trouble.
- A:Answer Sorry, I don't have an answer..I'm having the same Problem... I unplugged mine for weeks because it won't Stop Blinking F... I can't get anyone from Sunbeam to Answer my Questions either.. I Bought mine from Amazon a couple years ago..So it's not that old , not even Abused.. I wish they would stand by thier Products and Ansewr Our Questions..
Answered by Peanut4CJ
Q: QuestionWill this heating pad stay on 24/7? I recently gave 2 new ones away that had an auto shut-off after 2 hours. I would like to control when it shuts off and not wake up during the night and have to fumble to get it turned back on.
Asked by Constantine.
- A:Answer It does stay on, until shut off, if you set it to stay on
Answered by Mascott
Q: Questionheating temperature is how much?
Asked by Anonymous.
- A:Answer Thank you for contacting Sunbeam®! We sincerely appreciate your support with our products. You can select a temperature from the following settings: Low: 110°F Medium: 138°F High: 160°F. Sunbeam® heating pads are engineered to never exceed 176°F the temperature set by Underwriters Laboratory (UL). Hope this helps!
Answered by Sunbeam Brand Team
Q: QuestionIs this heating pad machine washable? If not, how do you clean it? Also, what is the size of the pad?
Asked by Cricket.
- A:Answer Description This Sunbeam Premium King-Size Heating Pad with XpressHeat delivers fast, soothing heat therapy for common muscle pain and joint pain. The 12 x 24-inch plush, large heating pad is extra long for more coverage on large muscle groups, to help accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Feel the heat in 30 seconds with XpressHeat technology for fast pain relief. Customize treatment with 6 heat settings and optional 2-hour auto-shutoff. Enjoy convenient features such as a premium controller with backlit digital screen for visibility in the dark, a Heat Meter that gradually glows to indicate progress as the pad heats up, and a long 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. The entire flexible, plush hot pad is fully machine washable for easy care—just disconnect the controller. Machine-washable pad ( the below is from the instruction manual ) WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Detach Pad Connector from the Control Connector. 3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not plug in pad and pad connector until they are completely dry.
Answered by Sunshine
Q: QuestionI too am now getting a flashing F on the screen. It won't let you do ANYTHING and unplugging it doesn't work. Guess this pad only lasts so long.
Asked by HolliD.
- A:Answer Thank you for contacting the Sunbeam®. We apologize for any inconvenience you have experienced with your heating pad with F code and will be happy to help you. There are several causes to a flashing control or a control displaying “FF, F1, or F2”: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To FIX this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. Your Sunbeam® Premium Heating Pad with XpressHeat - Gray has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly to help you get to the best resolution. Have a good day!
Answered by Sunbeam Brand Team
Q: Questionwhat is the country of origin
Asked by nolananny.
- A:Answer Thank you for reaching out to Sunbeam®. We appreciate your interest with our product. Most of our products including this Sunbeam® Premium Heating Pad with XpressHeat are made in China, but materials are US made and finished products are tested in the US. Hope this helps! Have a nice day!
Answered by Sunbeam Brand Team
Q: QuestionPurchased Sunbeam premium xpress heating pad king size in September and controls are not working Model swt200c used with model cat95c. E478193 Will you replace or at least send new controls Thank you
Asked by KK.
- A:Answer Try unplugging it from the wall and the pad. Then plug into pad first, then into the wall, It resets it!
Answered by Macgregor48
Q: Questionhow many massage points does this heating pad have, and where are they placed within the pad? Most products show the location and number of massage points, but I don't see one here
Asked by massagepoints.
- A:Answer No massage setting, just heat.
Answered by Tree
Q: QuestionHow many watts needed to operate this pad?
Asked by MH.
- A:Answer Thank you for contacting the Sunbeam® Brand. We appreciate your interest in our product and we are glad to answer your question about our Sunbeam® Premium Heating Pad with XpressHeat. This heating pad has 180 watts. Hope this information is useful. Take care and have a nice day!
Answered by Sunbeam Brand Team
Q: QuestionIs the heating element encased in plastic or cloth
Asked by 2468.
- A:Answer cloth
Answered by user183427
Q: Questioncan you sit on it
Asked by bill.
- A:Answer I lie on it in my bed to relive my sciatica
Answered by bootlemade
Q: Questionis it diabetes friendly
Asked by Trav.
- A:Answer It can be dietetic friendly if you set it on low and for the minimum time. You’ll have to be careful because you do have an option to keep it on all the time.
Answered by Tree
Q: QuestionWill the heating pad stay at least 10 hours without shutting itself off
Asked by John.
- A:Answer Yes, I’m not sure the max, but have had it on all night It molds to the joint you need the heat to
Answered by Mascott
Q: QuestionWhat is measurements and will it stay on 24/7 if needed for a litter of puppies
Asked by Cruzer12345.
- A:Answer Yes it stays on if you set it to not auto shut off
Answered by Mascott
Q: QuestionI read the instructions as telling you not to sit on or lie against the pad? What am I missing?
Asked by CMD2022.
- A:Answer I can understand not sitting on it but I lie against it and I’m fine.
Answered by Tree
Page 1, Showing 1-17 of 17 questions
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