A:AnswerHello,
Thank you for reaching out to us with your question. Please contact Best Buy or GeekSquad for more information.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerThe cameras have a 1080 resolution. Mine have no sound capability that I am aware of. Other questions, I cannot answer. Other priorities have delayed any focus on other attributes.
A:AnswerHello,
Thank you for reaching out to us with your question. This unit does not have a back up power supply. We would recommend having your unit connected to a surge protector/back up generator.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Teresa,
Thank you for reaching out to us with your question. If this unit is operated outside of the recommended temperatures it can cause malfunction of the camera and/or video loss. This can/will result in permanent damage to the camera. We do have kits that included cameras that can operate in temperatures as cold as -22°F ~ 131°F.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Unhappy,
Thank you for reaching out to us. This unit can be upgraded up to 4 TB internally. This recorder is not compatible with an external hard drive.
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us. The BNC cables included in this kit will be 60 ft long per camera. The cameras included do not have audio capabilities.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello goodguy2,
Variables such as the number of cameras, recording resolution, frame rate, PIR settings, and area activity will all contribute to the overall amount of time the system will record. Please contact our support team and provide more information for an estimate.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Fame,
Thank you for reaching out to us. The unit can be connected directly to a monitor and/or be remotely accessed using the mobile application, Swann Security. This unit will use the firmware installed developed by our team.
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support