A:AnswerHello MysticalAngel78,
Thank you for reaching out to us with your question. Yes, more than one person can remotely access this unit simultaneously.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Sher,
Thank you for reaching out to us with your question. Yes, we offer a 1-year warranty provided a copy of your receipt or 18-months with valid registration (registration is free but must be done within the first 30 days of purchase on Swann.com).
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Frank,
Thank you for reaching out to us with your question. Yes, the cameras included in this kit have color night vision.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Ken,
Thank you for reaching out to us with your question. The cameras included in this kit are 2 MP cameras.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello JeffBob,
Thank you for reaching out to us with your question. We are sorry to inform you that this system will only work with Swann Software. We have yet to test compatibility with a HughesNet Gen 5 Satellite System.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Newtothisstuff,
Thank you for reaching out to us with your questions. Yes, the password can be disabled if needed. The settings for the lights on your cameras will require an adjustment in order to be triggered. Please contact our support team for a walkthrough.
https://www.swann.com/us/contact-tech-support
We look forward to further assisting you.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Ghosthunter,
Thank you for reaching out to us. There is no specific limit but we recommend no more than 3 connections at once; the available bandwidth of the internet connection that the camera is using may also limit the connections that can be sustained.
Yes, each device can switch between views independently.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Mike,
Thank you for reaching out to us with your question. The PIR sensors on the cameras will have a range of 32 feet.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your question. Yes, the cameras in this kit will have a separate power supply unit. Although the 60-foot coaxial cable will be joined with the power line that will connect to that power supply to carry the current. The longest recommended run is 300 feet.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Ty,
Thank you for reaching out to us with your question. No, this system will use BNC coaxial cables.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your questions. Yes, you will have a total of 3 power supply units. One for the DVR, one that supports 4 cameras, and another that supports 2 cameras.
Not all cameras are cross-compatible. Provided the model information for your current cameras we will be able to confirm if the units will work together.
Please contact our support team for further assistance if needed.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerSo far so good, image is sharp and good quality, Try to focus the camera on the entrance so that less traffic noise interference will be detected.
A:AnswerHello Bess,
Thank you for reaching out to us with your question. This kit currently requires a wired connection to your network. We will soon launch an accessory that will allow this unit to connect to your network wirelessly.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerAccording to the company ,yes.I have had better luck with Swann Security.After 2 support calls I did find out that you can only have one account open at any time.If you have more than one device you need to share or log-out and log-in with new one.
A:AnswerHello,
Thank you for reaching out to us with your question. Yes, using the new Swann Security application. You can remotely access your unit on your mobile device or computer. Please know that the recorder will require a hardwired connection to your network.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Rick,
Thank you for reaching out to us. We are sorry to inform you that we do not have a wireless system that fits these exact requirements. We do have DVR/NVR kits that can connect to your network wirelessly. Please contact our support teams for further assistance.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support