A:AnswerHello PaulInSonoma,
Thank you for reaching out to us with your question. The longest recommended run from the camera to the recorder is 300 feet. We would not recommend connecting cameras at distances longer than this due to potential video loss. The cables included in this kit are 60 feet long. Additional wiring is available sold separately.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerNo We bough this unit and Best Buy came out to install and the technician claims he cannot go over 10 feet a roof top is over 10 feet and the Teck was 6 feet so he claimed he could not go higher than 4 feet you would be best ordering from a security firm and have them install
A:AnswerHello Gz,
Thank you for reaching out to us with your question. Yes, the siren and enforcer lights can be deactivated as needed on each camera. This allows you to have full control of your camera settings.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Brandon,
Thank you for reaching out to us with your question. A monitor is required at the initial setup. Once set up the cameras can be remotely accessed/controlled using our Swann Security application. Due to security reasons, not all settings can be adjusted remotely.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello RJ,
Thank you for reaching out to us with your question. This recorder kit requires a monitor at the initial setup. Once the recorder is connected to the Wi-Fi and the settings have been adjusted, you can remotely access the device using our Swann Security application. If you would like to use this recorder without an Internet connection, a monitor will need to be connected. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your question. The cameras included in this kit will use a BNC cable connection. If you are looking for a power over ethernet (POE) kit, we would recommend looking into our NVR systems.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Marc,
Thank you for reaching out to us with your question. The cameras included in this kit have one-way audio. Meaning they have a microphone to record audio at the location of the camera.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Nate,
Thank you for reaching out to us with your question. No, the cameras included in this kit do not have audio features.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Alexa,
Thank you for reaching out to us with your question. Yes, this recorder kit is compatible with Alexa devices.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your question. A good DSL connection will not provide enough bandwidth for 1 camera. Limiting the mainstream recording setting may allow this to work, but you should compare the settings to determine if the recording quality is sufficient for your requirements. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Chris,
Thank you for reaching out to us. No, the cameras included in this kit do not have audio features. If you are looking for a recorder with audio features, we would recommend looking into our NVR kits.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Matt,
Thank you for reaching out to us with your question. The 60 foot BNC cable will require a plug into an outlet. Swann offers systems using POE. Please contact our support team for further assistance.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello JSmith,
Thank you for reaching out to us with your question. There is no specific limit but we recommend no more than 3 connections at once; the available bandwidth of the internet connection that the camera is using may also limit the connections that can be sustained. The cameras in this kit are weather resistant. We would not recommend using them outside of the recommended operating temperature and not expose them to the direct elements. Contact our support team directly for more information. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Peopleonearth,
Thank you for reaching out to us with your question. Yes, the hard drive on this recorder can be internally upgraded. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your question. This feature has not been added to the application as of now. We look forward to adding features within the updates to come.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
