“We bought this TV and hooked it up to our cable box and have picture; but no sound. TV audio works with Netflix, but we can’t get it to work with cable at all. We also tried the cable box with another TV and cable box is fully functional with the other TV”
Answer This Question
1-2 of 2 Answers
Please ensure you didn't accidentally turn off the internal speakers. There is a setting in the "settings" whereby you can turn off the internal speaker. This is usually done to fun your television through your receiver or use the sound bar if you have one. Double check that.
Sorry, there was a problem. Please try again later.In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
Sorry, there was a problem. Please try again later.