Questions & Answers

Name: TCL - 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)
Brand: TCL
SKU: 6593222
Price: 259.99 USD
Availability: InStock
Rating: 4.4 (546 reviews)

TCL - 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)

Model:: 50Q550F; |
SKU:: 6593222

User rating, 4.4 out of 5 stars with 546 reviews.

Highly rated by customers for:

$259.99

Save $140

Comp. Value: $399.99

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Page Showing 21-40 of 64 questions

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QuestionDoes this tv have live tv capabilities?
Asked 2 months ago by Tia.
- Answer If you mean antenna hook up, yes. With certain apps you can watch live tv on a delay.
  Answered 2 months ago by StephenD
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Questiondoes this tv get google apps
Asked 2 months ago by Anonymous.
- Answer This TCL TV features a Fire TV operating system with access to thousands of apps, TV shows, and movies available through the App Store. Hope this helps! Thank you, TCL Customer Support
  Answered 2 months ago by TCLExpert
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QuestionCan you connect roku
Asked 3 months ago by Ivette.
- Answer As far as I know, roku is always connected via HDMI, so yes. You just need to connect it to an HDMI port and go to that source on the tv.
  Answered 3 months ago by user360063
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QuestionHow do I turn on the game accelerator 120? The listing says it has this feature, but I can't turn it on. I got regular VRR and game mode, but can't turn on 120 hz in my PC display settings. Is there a game mode menu I'm not seeing?
Asked 3 months ago by JoshuaR.
- Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
  Answered 3 months ago by TCLExpert
  Answer this question
QuestionDoes YouTube TV work on this TV?
Asked 3 months ago by annaa.
- Answer The YouTubeTV App should be available on this TV. Hope this helps! Thank you, TCL Customer Support
  Answered 3 months ago by TCLExpert
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QuestionWhat is the width from foot to foot (the two stands) on this model?
Asked 3 months ago by Zemi.
- Answer For this 50 inch TCL TV, the feet spacing to fit on a stand is 37.7 inches. Hope this helps! Thank you, TCL Customer Support
  Answered 3 months ago by TCLExpert
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QuestionDoes the remote have a number pad? Thanks, TJ
Asked 3 months ago by TJ.
- Answer No number pad on the remote.
  Answered 3 months ago by user360063
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QuestionWhat is the original warranty
Asked 3 months ago by Kevin.
- Answer Our TVs are carefully designed and engineered to give our customers years of entertainment. Additionally, all new TCL TVs come with a standard one-year manufacturer's warranty. You can visit https://www.tcl.com/us/en/warranty/tv-warranty for more specific warranty questions. Hope this helps! Thank you, TCL Customer Support
  Answered 3 months ago by TCLExpert
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QuestionIs 120 vrr available on the 50'?
Asked 3 months ago by Mickey.
- Answer This 50" model features Motion Rate 240 with MEMC Frame Insertion. It does not support VRR. Hope this helps! Thank you, TCL Customer Support
  Answered 3 months ago by TCLExpert
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QuestionCan this TV be wall mounted?
Asked 3 months ago by Beautiful.
- Answer Yes. I am using a simple $20 mount from amazon. It should work with most mounts that handle a 50 inch. The TV is also super light.
  Answered 3 months ago by user360063
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QuestionWhy does the TV tell me I have to pay for 4k quality? I bought the TV and a prompt came up saying that if I want 4k quality I have to pay 8 dollars a month for it? Thayer was never advertised on the box.
Asked 4 months ago by Anonymous.
- Answer The TV itself features a 4K resolution and will upscale all non-4K content. If you are referring to a specific streaming channel, some streaming providers have different tiers of subscriptions. This is at the discretion of individual apps. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
  Answered 4 months ago by TCLExpert
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Questiondoes this tv have a headphone output jack?
Asked 4 months ago by timmy.
- Answer Yes
  Answered 2 months ago by Suzie20
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Questionwhy is Netflix and prime TV not working? It works for a couple of minutes and then jumps out of the app. It started on Netflix and now prime TV isn’t working either.
Asked 6 months ago by Diana1.
- Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
  Answered 6 months ago by TCLExpert
  Answer this question
QuestionI bought the TV at December, 2024. But all of a sudden it's picture is jumping around and showing weired color at the top and bottom (pic attached). How can I get customer support from TCL to fix my TV?
Asked 8 months ago by Mahmud.
- Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
  Answered 8 months ago by TCLExpert
  Answer this question
QuestionI can't get resolution from sdr to hdr.
Asked 9 months ago by Jeff.
- Answer This TCL TV supports resolutions up to 4K, and will automatically upscale non-4K content. In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
  Answered 9 months ago by TCLExpert
  Answer this question
QuestionAll I need is a basic tv no fancy stuff is this a basic tv
Asked 11 months ago by Anonymous.
- Answer Basic vs. fancy is somewhat subjective. I'd argue that the price of the TV suggests it is pretty basic. It is 4K, has a few HDMI ports, and other standard ports. I don't think the market gets any more basic than that these days.
  Answered 11 months ago by Alex
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QuestionDoes this TV come with full web browser to do internet searches?
Asked 1 year ago by RAY.
- Answer Yes it does
  Answered 11 months ago by Aikaay
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QuestionDoes this TV come with a manufacturer warranty?
Asked 1 year ago by Anonymous.
- Answer All new TCL TVs come with a standard one-year manufacturer's warranty. You can visit https://www.tcl.com/us/en/warranty/tv-warranty for more specific warranty questions. Hope this helps! Thank you, TCL Customer Support
  Answered 1 year ago by TCLExpert
  Answer this question
QuestionIs this TV compatible with the FIOS app?
Asked 1 year ago by LEWAS.
- Answer For better assistance, you would want to contact the content provider to see which devices support their app. Hope this helps! Thank you, TCL Customer Support
  Answered 1 year ago by TCLExpert
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QuestionIs this TV Roku compatable?
Asked 1 year ago by Shell.
- Answer Yes, it has the Roku app integrated.
  Answered 1 year ago by ClintonS
  Answer this question

Showing 21-40 of 64 questions

Questions & Answers

TCL - 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024)

Q: QuestionDoes this tv have live tv capabilities?

Q: Questiondoes this tv get google apps

Q: QuestionCan you connect roku

Q: QuestionHow do I turn on the game accelerator 120? The listing says it has this feature, but I can't turn it on. I got regular VRR and game mode, but can't turn on 120 hz in my PC display settings. Is there a game mode menu I'm not seeing?

Q: QuestionDoes YouTube TV work on this TV?

Q: QuestionWhat is the width from foot to foot (the two stands) on this model?

Q: QuestionDoes the remote have a number pad? Thanks, TJ

Q: QuestionWhat is the original warranty

Q: QuestionIs 120 vrr available on the 50'?

Q: QuestionCan this TV be wall mounted?

Q: QuestionWhy does the TV tell me I have to pay for 4k quality? I bought the TV and a prompt came up saying that if I want 4k quality I have to pay 8 dollars a month for it? Thayer was never advertised on the box.

Q: Questiondoes this tv have a headphone output jack?

Q: Questionwhy is Netflix and prime TV not working? It works for a couple of minutes and then jumps out of the app. It started on Netflix and now prime TV isn’t working either.

Q: QuestionI bought the TV at December, 2024. But all of a sudden it's picture is jumping around and showing weired color at the top and bottom (pic attached). How can I get customer support from TCL to fix my TV?

Q: QuestionI can't get resolution from sdr to hdr.

Q: QuestionAll I need is a basic tv no fancy stuff is this a basic tv

Q: QuestionDoes this TV come with full web browser to do internet searches?

Q: QuestionDoes this TV come with a manufacturer warranty?

Q: QuestionIs this TV compatible with the FIOS app?

Q: QuestionIs this TV Roku compatable?

Top Rated

QuestionDoes this tv have live tv capabilities?

Questiondoes this tv get google apps

QuestionCan you connect roku

QuestionHow do I turn on the game accelerator 120? The listing says it has this feature, but I can't turn it on. I got regular VRR and game mode, but can't turn on 120 hz in my PC display settings. Is there a game mode menu I'm not seeing?

QuestionDoes YouTube TV work on this TV?

QuestionWhat is the width from foot to foot (the two stands) on this model?

QuestionDoes the remote have a number pad? Thanks, TJ

QuestionWhat is the original warranty

QuestionIs 120 vrr available on the 50'?

QuestionCan this TV be wall mounted?

QuestionWhy does the TV tell me I have to pay for 4k quality? I bought the TV and a prompt came up saying that if I want 4k quality I have to pay 8 dollars a month for it? Thayer was never advertised on the box.

Questiondoes this tv have a headphone output jack?

Questionwhy is Netflix and prime TV not working? It works for a couple of minutes and then jumps out of the app. It started on Netflix and now prime TV isn’t working either.

QuestionI bought the TV at December, 2024. But all of a sudden it's picture is jumping around and showing weired color at the top and bottom (pic attached). How can I get customer support from TCL to fix my TV?

QuestionI can't get resolution from sdr to hdr.

QuestionAll I need is a basic tv no fancy stuff is this a basic tv

QuestionDoes this TV come with full web browser to do internet searches?

QuestionDoes this TV come with a manufacturer warranty?

QuestionIs this TV compatible with the FIOS app?

QuestionIs this TV Roku compatable?