“Why does the TV tell me I have to pay for 4k quality? I bought the TV and a prompt came up saying that if I want 4k quality I have to pay 8 dollars a month for it? Thayer was never advertised on the box.”
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The TV itself features a 4K resolution and will upscale all non-4K content. If you are referring to a specific streaming channel, some streaming providers have different tiers of subscriptions. This is at the discretion of individual apps. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
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