“My TCL model 55R615 we purchased 6 months ago has worked great until today. Now it will not turn on. The blue standby light is on, but the cable TV remote will not start it as it always has. I tried the reset. No go. Changed remote batteries. No go. Help!”

Asked by maverick 5 years ago

1-3 of 3 Answers

Same thing happened to me. 55R615 - tried unplugging, resetting couple times as suggested by TCL but it didn’t turn on, ended up buying a new Power board per TCL’s recommendation, replaced it myself, which worked for 2 days and it shut down again, unexpectedly, and now it’s not turning on. It’s a 1.5year old purchase, out of warranty, please tell me what worked for you.
Answered by Same 4 years ago
Sorry, there was a problem. Please try again later.
Call them up. Should still be under warranty.
Answered by Romi 5 years ago
Sorry, there was a problem. Please try again later.
In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you are experiencing. Thank you, TCL Customer Support
Answered by TCLExpert 5 years ago
Sorry, there was a problem. Please try again later.