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TCL - 55" Class - LED - 6 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1374 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Absolutely stunning for the price!

    Posted
    Julian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Rtings and CNET weren’t playing when they said this set is a true bargain for the tech that’s inside, like full array local dimming, 840 nits of HDR and a wide color range. If you’re like me and tired of washed out greys on LCD panels, this is a VERY good option. Of course OLED leads the market in that department but it has to be said..OLEDS have burn in issues more common than older plasma sets, to include screen uniformity issues which brings me to my next point. The TCL 6 has been known to have vertical banding issues in its lineup (common on LED sets that are full array backlit) which can be seen in almost every review website. Usually those negative reviews are from early 2018 which leads me to believe the quality control has improved. I can’t confirm if this is either true or that I landed myself a perfect, uniform panel. It’s a gamble but honestly for this price, wouldn’t you give it a shot too? Run some “banding” tests on YouTube to confirm your panel is uniform. Moving on, the panel was wall mounted with a low profile mount, tv is slightly wider than most 4K sets but that is due to the full array tech inside, you can’t escape that. Not to say It’s hideously thick, it’s a sexy looking panel with the metallic finish on the frame, I love it. If you are considering mounting, I highly suggest getting a “low profile” mount to give this set a clean/flush appearance on your wall. TCL was smart to put their ports on the sides of the set to allow you to do this, which is very much appreciated! Sound...it’s what you would expect with a panel at this price range. I have a Yamaha sound bar and sub so obviously this doesn’t effect my enjoyment but I do suggest you buy a decent sound bar to have that full fat 4K experience. Roku is great, I already have a few sticks in the house (mainly for xfinity streaming) and its implementation for the UI is amazing and very familiar. I’m glad TCL and Roku got together because this absolutely destroys “smart” tv UI’s. Roku has always lead the market so it’s no secret there. In the Roku app you will find advanced options to calibrate your set to perfection my manually adjusting RGB values from +50 to -50 per color. Rtings.com’s calibration is a good starting point, I used their values (white values were fine) but found myself adjusting RGB some more as my reds still had a slight pink hinge to it. My yellows were also more pastel in color than I liked so that was fine tuned as well. Once everything was set to my liking I was VERY pleased with the colors, they’re amazing, even with non HDR content. In conclusion, I’m highly satisfied and I really appreciate TCL giving us 4K sets of this quality that don’t break the bank. I do however wish they improved their quality control, panel uniformity is a huge deal for most individuals. It’s a headache dealing with returns and then explaining this to the “Mr know it all” BB employee that tells you the set is fine and that this is “normal”. It’s not normal and if your set has extreme banding, RETURN IT for another. I recommend this set, easy 9/10 rating.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What a fantastic television

    Posted
    JM2017
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this TV to upgrade from my 55" TCL 55S405 set. The 55S405 is a decent set, but overall brightness was below my expectations and I was looking to upgrade to a more premium HDR experience. I can say that this 55" 4K 6-Series television really delivers on nearly every feature. Picture Quality: The picture quality is stunning. Just absolutely amazing. 4K HDR content just pops on the screen and the TV is able to push some great brightness level in both HDR and standard content. Motion interpolation works great in most instances (though you will want to disable it in some TV shows or films depending on the camera action). Contrast is great, blacks are black and colors overall seem very accurate out of the box. Note: My unit has no issues with banding and screen uniformity is overall fantastic. I have noticed that the corners are just slightly dimmer on an overall white or gray screen, but this does not affect actual viewing in anyway. There are some limited reports of vertical banding with the launch units so far. If you purchase this TV, make sure you check for vertical banding problems and exchange the TV for a new set if you notice extreme banding. Most users do not seem to experience this problem though, but this seems to be the number one complaint at the moment. Sound: If you are buying this set, you are going to need a soundbar. End of story. The sound output may be serviceable for a short time if you have no other option, but the overall quality is poor and tinny with very little bass. This is a problem with nearly every flat screen TV on the market though, so it does not reduce my overall rating of the product. Get a decent soundbar and have an overall wicked set. Design: The design of this TV is fantastic. The set has an extremely attractive metal bezel that looks like a premium set. The set is MUCH heavier than the 55" TCL 55S405 because of this added metal. Build quality seems a little above average for TCL, but is still only decent. There is some flex to the back panels, but we aren't looking at the back of our TVs while viewing, so who cares. HDR10: HDR10 content looks stunning on this set. Brights are extremely bright. Blacks are black. Colors look amazing. There are three brightness profiles to allow for easy adjustment depending on your viewing preference and enough options to fine tune colors, brightness, and other settings from there. I will say it again, HDR10 content looks amazing on this set. Dolby Vision: This is my biggest complaint with the TV. Everything I have read about Dolby Vision states that it is supposed to blow HDR10 out of the water. That is NOT the case with this set. I have viewed three separate movies with Dolby Vision on this TV and overall brightness is just abysmal, even in a dark room and on the brightest setting. The overall picture in Dolby Vision mode has a very gray hue to it and brightness level seems to be on par or even worse than my 55S405 in this mode. This is a huge bummer, because APPs like VUDU don’t allow you to choose HDR10 versus Dolby Vision. I have yet to find a way to disable Dolby Vision on the television to avoid this issue. My work around has been to view VUDU movies through my Xbox ONE S, that supports HDR10 buy not Dolby Vision. Making this switch for the same movie and switching to HDR10 turns that dim / graying viewing into a bright, colorful experience...the way HDR content should look. Hopefully TCL can push an update to disable Dolby Vision or maybe adjust to firmware to better handle this type of content. Do note that I have adjusted every setting I can find on the TV to attempt to make Dolby Vision look better, but it just does not look good on this set :(. Interface: Standard Roku interface. My overall favorite smart tv interface and I love that TCL continues to stick with the Roku design. The remote is small, basic, and hits all of the points that I need. I only wish that I could customize the four shortcut buttons that come on the remote. Two of the buttons are wasted because I do not use the services. That is probably my biggest gripe with their remote design at this point. Viewing Angles: This is where I start scratching my head. I have read many reviews on this set and the general consensus is that viewing angles are not that great on this TV. I have no reason to believe that people are not telling the truth. This has not been my experience. I have owned a couple TVs with bad viewing angles, and this is not one of them. The picture looks great even at exaggerated angles. Even going at extreme angles of at nearly 70-80 degrees from the center of the screen, the image still looks great. It is possible that TCL is using two separate panels or I hit the panel lottery? I have no idea, but viewing angles for me are great. Just note that most other viewers seem to disagree with my experience, so your mileage may vary. Inputs: Inputs are basic, but get the job done. No need for me to list all the ports here. View the specifications on this page if you want to see what the TV offers. I will say though that I am disappointed that TCL still only offers 3 HDMI ports on their units. For this size of unit, they could easily fit another port or two that would help many users avoid having to get HDMI switches that are often hit or miss quality wise. TCL, please add more HDMI ports with your future TVs! Overall summary: Pros: Amazing picture. Great peak brightness and contrast. Great HDR10 experience. Design looks premium. Very good motion interpolation settings. Decent input selection. Very good viewing angles. Negatives: Substandard sound from speakers. Dolby Vision content is very dim and grayish. Could do with a few more HDMI ports. Leg spacing is extremely wide compared to previous TCL models (I have mine wall mounted though, so a moot point for me). Glare can be an issue in some setups with bright light sources of windows (not an issue for my setup). The positives of this set drastically outweigh the negatives in my experience. However, do take note of the negatives to make sure the set would be a good fit for your use. For the price though, you cannot beat this feature set!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best TV I've seen under $1000

    Posted
    reviewboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Brief preface: this is our first 4K TV. We've been slow adopters, holding off until we could get something decent under $400. Our last purchase, a 40" 1080p, was only a few years old but still worked pretty well. When decent sub-$400 4K sets with HDR began shipping in 2017, we started looking. There are good options in that range, but the more we looked, the more I was willing to consider TVs beyond the budget collection. The TCL P6 seemed to be the sweet spot between frugal and feature-packed. CES 2018 happened not long after we started the search, and we saw a preview of the 6 Series successor to the P6. The improvements convinced us to wait. We're glad we did. PROS: * The picture quality is stunning. My wife, a wedding photographer, is extremely picky about color, skin tone in particular. She's hated every TV we ever owned...until this one. You can fine-tune the image, but the broad presets - vivid, normal, Movie, etc - do quite well. Dolby Vision movies look spectacular. The 96 "contrast control zones" give you darker blacks and brightness that has to be seen to be appreciated. Lava, explosions, stained glass - I haven't felt this wowed by television since we moved from an old tube TV to HD. When we went to buy this we were first shown the 5 series, which was okay but not mind-blowing. When we asked, "are you sure this is the 6 series?" and found the real thing, the difference was night and day. It's that good. And it's worth the few hundred extra dollars if you can afford it. If you're upgrading from HDTV, you may find the look...odd...at first. Almost too bright, almost too "live." We went back to shows like NCIS. On older televisions, there's a "TV look" that's slightly muddy, but it's all we ever knew. with this set, you can actually tell how the film crew is lighting a scene. It looks more like you're watching them film the show, instead of the show itself. It takes some getting used to. If you prefer it, "Movie" mode seems to reproduce the effect. Otherwise, give yourself time to adjust to Soap Opera mode. * The set itself looks good. The trim has is a brushed metal look, rather than black plastic. For how big the thing is, it's easy enough for one person to move around. It's not incredibly thin, but it's the thinnest we've owned to date. * We went with the Best Buy Roku remote, which doesn't have the voice control or WiFi connectivity. We do have a Roku Ultra with that remote, and it's been a mixed bag; we almost never use the voice search, and the remote frequently froze up and had to be reset. This remote does need a clear line of sight but otherwise works very well. It's a simple, clean set of buttons; it's a nice change from the too-many-buttons remotes we're used to. Nearly every button gets used. The Roku interface has been easy to navigate. * If you want to cut the cable cord, this TV will let you cut a lot of them. If you're willing to use WiFi and forego a sound bar, you need only the TV power cable. We were able to clean up a rat's nest of coax, Ethernet, USB, HDMI and other cables from our set up. Until we have wireless power, this is as simple as you can get. But if you do need connections, the ethernet networking is blazing fast, and you have three HDMI inputs including one ARC port, one USB input, and coax for over the air antennae. The built-in Roku frees up one HDMI port, though if you prefer Fire TV or Apple TV, you can still use them easily enough. CONS * 55" is a LOT of television, and its footprint is flush with the width of the set. Unless you have a very wide table to put it on, or plan to mount on the wall, you may have to upgrade your entertainment center. We ended up buying a couple of crates and a 1" thick board 52" wide. Others have put the TV's legs on backwards, pointing inward, to fit them on their narrower furniture. For a while we left it on the floor; it's big enough to be pretty watchable even that low, but for safety you'd prefer to have it elevated foot or more off the floor. * the audio is okay, but not great. With a picture this good, you may find yourself disappointed by the sound, and start shopping for a sound bar. That's what we're doing. * The viewing radius is pretty good, but not as good as more expensive sets, particularly OLED. Bottom line: For televisions under $1000, the only set better than this one is its 65" big sister. But you'd better have a whole lot of empty space in your house to fit the darn thing. If they'd offered this in a 50" size we likely would have gone with it, but we're getting used to the 55". It's near cinematic. It was worth the wait.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sony 49x900e vs TCL 55R615. TCL WON

    Posted
    AtechGuy

    I needed a TV for my office room, mostly watching some IP TV, and playing PS4. So I was considering between Sony 49X900E and this TCL 55R615. I also have LG OLED & Samsung 6300. and had Sony 65X930D. Sony 49X900E was pretty big disappointing. TCL R615 surpasses my expectation a lot. Along with the price difference, TCL R615 was the easiest decision that I made in this year. 1. 900E is also a full array local dimming, but it showed too much backlight leaking, made even dark scenes greyish. [VS] TCL has awesomely good FALD. it is almost Sony 930D level good, and in some video, it shows almost OLED good. Of cause my LG OLED shows just perfect black and TCL shows some blooming around edge but I didn't expect this much black from $600 TV. I even played my favorite Digital Foundry's 4K HDR Tomb Raider Youtube video side by side on both x900e & R615 and clearly TCL has much better black level, color, and motions (I think it is also related Sony’s OS) 2. Sony x900e has better peak HDR brightness. R615’s peak brightness is a bit less, but I am mostly plays some HDR game at night or dark room, TCL still has good enough HDR brightness for me. Some reviewer mentioned it is better then last year model p607 or p605. Since TCL has much better dark via FALD, the R615’s HDR looks really popping out thru the contrast. Sony x930d was very very bright. Sometimes it is too bright at night, so I had to reduced the brightness of that TV to protect my tearing eyes. If you want real HDR punch on your movies or games, you should considering buying x930e. it will open you a new HDR world. just not everyday usage for me. However, I don’t feel the same HDR on x900e. not really kicks that level. It is slightly little better then TCL, but there is disappointing backlight blooming and duller contrast with the slightly better peak brightness. I guess x930d has 1100 nits & x900e has 860 nits & TCL has 700 nits around, concluding my self real HDR kick needs over 1000 nits, good enough feel that HDR is on needs at least 600 nits. less then 600 nits HDR capability make no difference or even makes the color washed out. 3. I think colors on TCL is better. Sony also has pretty good one here too, however with that blooming and less contrast sometimes shows awful dark scene. Also Sony shows very disappointing banding and TCL show pretty looking good banding & gradients in the sky and etc. TCL supports Dolby Vision, does NOT support HDR HLG. Sony support HDR HLG but not supporting Dolby Vision. Both support HDR 10. 4. Sony shows much better PC screen from your PC or Mac. TCL R615 is ok but not as good as Sony x900e. if you have a plan to use it as your computer monitor, Sony 49x900e is way to go. 55 inch is too big anyway. 5. Sony has 32~40 ms input lag, TCL has 16~18 ms input lag. I played some PS4 game on both TVs but didn’t feel that much difference. but the smaller input lag is better. 6. I think Sony should have abandoned the Android TV OS a long time ago. Sony’s OS & apps are so sluggish. I have a exact same experience with Sony x930D. Often I cannot even finish a youtube HD video on the x900e because of a lot of buffering & occasional stops. When I seek or move the playhead of the youtube player on the Sony tv, it is painfully slow. also the video plays very choppy sometimes. I think it is coming from the slow android OS and the Sony’s lack of processing power. [VS] At the same spot, same location, TCL streams the same video really smoothly. So I know that is not my wifi issue. I think TCL has much simple and fast OS, better WIFI, and motion handling. This is the first time that I am using Roku as TV OS, I started liking it. very simple but works really well. have a lot of apps, almost all I need is there, including m3u player for IPTV. I think LG webOS 3.5 is the best. but Roku OS is also really well made, fast and looks very stable. I think Roku OS is better then Samsung TV OS as well. 7. The Sony’s remote control is very confusing, sometimes doesn’t response well, and really hard to type something. I had installed a Sony TV app on the phone to get some aid by the phone’s keyboard, but it never worked. [VS] TCL remote is very simple and easy to learn. the one thing Sony has better is it has a voice commend button and mic on the remote and TCL R615 does not. if you want to have the voice control, you need to buy R617 or install an Roku app on your phone. After you installing it, you can type your email or password or anything pretty easily on the TCL tv. well made and well connecting the app & TV. Also you can use private listening on TCL R617 remote or your phone’s Roku app. LG remote is like a heaven, TCL is good or ok, Samsung & Sony remote will get you frustrated from time to time. But I think Sony is the worst. 8. LG webSO 3.5 web browser with the air mouse in the remote is heavenly, Samsung has at lest one ok web browser that can play some video in full screen, but often stops. Sony doesn’t have official web browser on their OS, used to have Opera but not now. Since it is android OS, you can find many ways of work around it like installing unofficial apps etc. but the android TV OS is unstable, so it is almost impossible to finish a video on it, at least to me. combining it with the horrible remote, it is a nightmare. you can plugin any mouse or keyboard to the Sony TV, but just don’t go there. not worth it. TCL Roku OS doesn’t support any web browser. 9. Sony support Bluetooth, TCL doesn’t have Bluetooth. go R617 or Roku app for the private listening. but Roku app private listening needs to have good WIFI connections both on the phone & TV. otherwise it drops or chops the audio. just use 3.5mm jack if you like simple but solid solution. 10. Sony 49x900e uses less power, it has energy guid $19 sticker, [VS] TCL 55R15 has $34.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best 55" value with an amazing picture.

    Posted
    factotum3
    • My Best Buy® MemberMember

    My parents may be able to drop $3000+ on a new TV every several years, but I’m on a budget. I’m in college and my fiancé works fulltime. We’ve had our last TV (a 50” Vizio) since 2014, but it was struck by lightning in 2016. We were lucky to only lose functioning on one of the HDMI inputs. It seems that the main board gave out last week, but I’ll have to replace it to know for sure. In the meantime, we decided to replace the TV and hopefully defray the cost with the sale of the fixed old one. In any case, research was required. I spent at least 17-20 hours researching budget 55-inch 4k TVs. That includes going to Costco, Best Buy , Target , and even a friend’s house. My price range, which was the primary concern, was between $400 - $600. The easy pick was the TCL 55s405 for less than $400. Other standout considerations that are $400+ included the Samsung mu6300, mu6290 and 55” 7000 series, the LG 55uj6300, and the Vizio M55-e0 among many others. After trying to find more than one source for a TCL p607 I came across the r615/617. After studying it for a while I decided it was worth a go. I’m so glad I did as the picture is absolutely stunning. My father has a $3000+ Sony and if his picture is a 9/10 then this r615 is a solid 7.5/10. It really is that good. The HDR is as good as TVs costing twice as much or more. The one thing that I couldn’t test was the gaming aspect. When I started up Mad Max on my PS4 I was floored. I’m not exaggerating when I say that I was speechless for a bit. My expectations were quite high, yet they were still exceeded, especially when streaming 4K HDR content on Netflix and YouTube. The brightness is well above average and the motion blur handling is outstanding for this price point. Those were big two concerns with a largely untested/reviewed TV. I enjoy watching sports and gaming so those are major bonuses. The contrast is great, and the blacks are inky and crisp. We do most of our viewing at night with streaming services, so it seems custom built for that purpose. When I put on some 4k HDR content my fiancé (who isn’t interested in most things tech) just started smiling. The bottom line is that this picture will thoroughly impress almost everyone who sees it. We already have 2 Rokus but the native app with this TV is just as good as our streaming stick+. The only thing negative might be the viewing angle. I genuinely see no problem with it as one must be almost 65 degrees from straight on to notice any egregious difference. However, this is pretty standard for all VA TVs in this range. So those wanting a terrific wide-angle view need to be prepared to shell out hundreds more while giving up a great deal in other areas. (See IPS vs VA) Some others have mentioned vertical banding, but my TV has no such issues. I could throw a lot of words at you such as color gamut, clouding, and black frame insertion, but does that matter? It’s the day to day picture quality that matters right? If one is looking for a near flawless TV for under $1000 it doesn’t exist. Instead, save up your money and get a top end OLED. However, you still may not be happy with every aspect of it. I say this because if minor issues or missing features bother you that much you won’t be happy with anything less than a high-end OLED. Well I’m glad I can sincerely say that this TCL 55”TV is easily the best value for under $1000, and its picture quality, HDR, and other features either matches or beats any 55”TV under $1000. So, at $600 this TV is a steal of a deal. There are only maybe one or two 55’ TVs under $1000(more than $600) with better picture quality but it’s a negligible difference to 95% of people. If you want a rich, bright, and lifelike picture with outstanding color then this is your TV. For what one gets at the $600 price this TCL 55” TV is an easy choice. Con Viewing angle for some??? Pro Superb picture Outstanding HDR output Remarkable motion handling Contrast and brightness Astonishingly true and brilliant colors Amazing value

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, except vertical banding

    Posted
    JacobS
    • My Best Buy® MemberMember

    I was holding out since the January '18 CES to upgrade to 4K with the 6-Series TCL TV based on the success of 2017's P series. I was first blown away by the affordability and picture quality of the P series in store model comparisons to high end sets. I was originally going to jump on the P-series, but felt confident that the 6-series should be better quality and more future-proof with newer HDMI 2.2 ports. At first, I was blown away with the quality of the 6-series for what you get for the price, but after a few days, the presence of vertical bands became harder and harder to ignore. They are only noticeable when you have a solid background, but think of situations such as a clear sky in a picture, or a web page if you use this on a PC. Once your eye catches the bands, they are hard to unsee. This complaint does not seem universal in following up on reviews so far, a week after release, but a noticeable percentage has persisted on store reviews and on Reddit comment threads. I have a Geek Squad plan with this TV, so I will sit on it a while to see how long it bugs me to replace the TV, and if this is a persistent issue that goes past the initial production generation. I'm not sure if I can recommend this TV at this time if you have the cash for a household-name brand, but darn is the price a spoonful of sugar. It's said you get what you pay for, but this TV was expected to rise above that. Now if that banding is not an issue, as people may not be as sensitive to it, or it may be a temporary production issue, then this is a no-brainer for an on-a-budget purchase to have a high-quality, user-friendly 4K TV. Roku is a great platform over any brand's native smart-TV software. I wish input switching had a dedicated button on the remote like most TVs, but really that's the only complaint I have. All the other configurability you'd expect for picture customization is present. This TV with Roku handles my Netflix and Hulu content beautifully, both in 4k picture and surround output to my sound system. I'm able to run my PC and GTX 970 in UHD. The local dimming works magic in stretching the technical relevance of backlit LCD panels. Blacks are essentially true blacks. In watching sci-fi shows such as Star Trek TNG, backgrounds such as star fields still show slight background grey in the black of space, but in turning off local dimming entirely, I was instantly reminded of the black level of my previous 4-year old LCD tv without local dimming. Larger areas with dark details show no background grey that I can tell, and pure black areas such as credits or letterboxes are completely black. The local dimming produces no effect of varying brightness over the screen, and any blooming has been really hard for me to discern over the glare my own eyes produce in high-contrast zones. I would like to hear more over the next few weeks if others have not experienced this vertical banding to see if it is just my TV. Until I know how wide-spread the banding issue is, I'm begrudgingly clicking the 'not recommend' button at this time.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Thank you for the great insights to our new 6 Series. We are VERYexcited about the response and awards it has already gotten! We are truly sorry about the picture performance not being satisfactory to you. It is definitely unusual. We would like to look into this more and ensure that you are a HAPPY customer at the end of the day. If you reach out to my Customer Advocacy Team in Corona California at tclusasupport@tcl.com with your contact information, reference this review, someone will get back to you RIGHT AWAY to try to help.

      Thanks for your patience and understanding,

      TCL Support

  • Rating: 2 out of 5 stars

    Disappointing....

    Posted
    OssPR

    I was waiting for this TV for a long time. I have the S405 49"on my room and has work wonders for a almost a year now. I was going to buy the Sony x900e for my new living room but decided to wait for this TCL since the S series has been good to me. Now let me start by just saying I'm really disappointed. Waited so long for this TV and I seem to have same issue as everyone. Don't get me wrong, the colors in this TV are just perfect(for the price). The HDR is gorgeous and the peak brightness for me is more than OK. Dolby and 4k videos just look stunning. This would be the perfect TV , that is , if you don't mind the vertical banding that has plagued this line up and is destroying what could've been the best budget TV in 2018. I tried a second unit and now this one has Vertical Banding plus dark shades on the 4 corners of the TV which others have also stated. This TV should not have passed QC. Is too many to not consider a recall. It's not even a hit or miss. You have 99.9% chance of a miss. Now I got 11 days left but I'm not sure what to do. I want to like the TV cause colors are great. I won't even mind the dark corners , it's just that vertical banding that really is an issue. The worst part is customer service. I called them, open a case. sent photos, and they basically told me, "this is normal in led TV's. WTF. I'm like no way!! The representative told me , that if I went ahead and exchange for a third one, I might still have the same issue. They basically told me. "Yes, all our TV's are plagued with VB". I mean wow, worst support ever, they don't even offer partial refunds or replacements maybe because they don't have actually non vertical banding units to replace with? Anyways 2 stars. Like I said, great TV , great colors, great contrast, low input lag, many many options , love Roku but doomed with Vertical Banding. If they don't offer me a replacement or a partial refund or some solution in the nex 2 days I might just go for the Sony x900e 55".

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      We are truly sorry that you are not satisfied with your TV. We would like to look into it for you and make sure you are a satisfied customer at the end of the day. Our Customer Advocacy Team in Corona California is here to help. Please reach out to us at tclusasupoort@tcl.com with your contact information and reference this review, and someone will get back to you right away.

      Thanks,

      TCL Support

  • Rating: 5 out of 5 stars

    Pleasant "Pause" Surprise

    Posted
    Susanita

    Thank you to those of you that posted very detailed reviews! Please read those great reviews! My picture is clear and the remote is easy to use. I "connected" a couple of accounts such as Amazon Prime which takes a couple of steps but it was no bid deal. The picture is beautiful. I am upgrading from a 32 inch Visio from around 2005 so that's my comparison. PRO Antenna TV - I connected my antenna TV and was SHOCKED to see how much better my reception is. It was ok before, so I am not saying it was very terrible but somehow this TV has given those antenna channels a boost! Also, i am not having to get up to move my antenna anymore when reception goes in and out. I am not sure *how* the TV accomplishes this but maybe another reviewer can shed light on this. THE BEST PART - THE PAUSE EEK!! Finally after years of not being able to hit pause (been without SAT TV since 2005) I learn that if you put a flash drive into the USB port, you can pause a live tv show for up to 90 minutes!!!! WIN WIN WIN WIN WIN. I am SO happy to be able to pause a show now for an interruption!! This might be common on TVs now, I have no idea, but I am so happy. Everyone has a different focus and a different priority and that's what they use to evaluate the TV so I am happy as it looks great and meets my needs. Sound I already had an optical cable coming out a receiver, (I have celling speakers) so I had to disable TV speakers in the audio setup but that's typical. Composite Connections-Remember.. I had a Wii connected to the old TV but composite connections are not on this modern TV so you need to plan on using adapters. I am looking at Composite to HDMI and assume that will work. All of the connections are on the right side of this TV in case that makes a difference to you. I have only had this TV for a few days but I don't see the banding problems or any problems for that matter. I purchased the GEEK SQUAD plan because they will come to your house if there are any problems. I have been happy with the Geek Squad and they have actually helped me out with small issues on appliances. In this case, I don't think the warranty is a waste of money. It just makes life easy if something goes wrong. The Geek Squad people have been really pleasant to deal with over the years, even though at first it seemed like a rip off gimmick. I did not need to pay for setup as I was just going to plug in an optical cable, an ethernet cable, and my antenna TV cable but the guys were nice enough to take it out of the box for me so that I could inspect it, and showed me the best way to attach the legs. The delivery guys ran late but they kept in touch with me. Finally, I want to mention that in the store, Best Buy seems to *hide* the less expensive TVs. They do this by not displaying all models, or displaying the cheaper models in the back with no prices. They only show the prices of the soundbars on those models so you need to do your homework online and if you are going to the store, ask to see a specific model (If it's on display at that particular store). This goes for computers as well!! If you are upgrading your TV, I highly recommend this one!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    AMAZING TV for everything but.....TV

    Posted
    NoahFecks

    I decided on this unit because I have a TCL 40" 1080 Roku TV in the bedroom and the PQ is better on that than any other TV I've ever owned. DISH satellite and OTA channels are just what you should expect from a typical HD TV; crisp, clear, well-balanced colors and contrast. On this UHD TV though, not so much. It's understandable that the larger the screen and resolution, the worse lower resolution content will look, but for some reason this TV just does not handle broadcast signals well at all. I've spent hours working with the settings trying to get the best picture I can with the satellite signal, and the absolute best I could come up with is mediocre. Same went with OTA Signals. The blacks are TOO black and grainy, while whites are TOO white and washed out. Finding a decent middle ground is next to impossible. The Vizio 55" UHD TV this unit is replacing did a much better job with these signals, but it couldn't hold a candle to everything else this TCL can do. So if you primarily only watch satellite/cable/OTA television, I would not suggest this TV at all, as it simply isn't made for that type of highly compressed content, unless you STREAM live TV (Sling, Hulu, PS Vue, etc. These will give you a MUCH better PQ than broadcast). Its shining point is streaming content and physical media (Blu-ray, UHD Blu-ray). After the initial disappointment with the satellite picture, I delved into a couple UHD HDR and Dolby Vision movies on Vudu and everything changed. While I've seen UHD content on my old Vizio, seeing it on this TCL unit was like going from a Mercedes to a Bugatti! The picture was overwhelmingly stunning and accurate. Colors are extremely vivid but in no way over-saturated. Screen is unbelievably bright without clipping and blacks are as dark as can be without any crushing. When I fist saw UHD content on my old Vizio, I wasn't much impressed as I didn't see any dramatic improvement over standard 1080. With the amazing brightness of this unit along with HDR or Dolby Vision, it's like the transition from SD to HD all over again, it's a whole new ball game! And as if that weren't enough to impress me, I then discovered the 4k and 8k 60FPS content on YouTube. Jaw-dropping! The clarity, smoothness and detail is unimaginable, and that was even after discovering that it was only streaming at 1080! I don't have the fastest DSL connection so it hiccups on the 4k stream and defaults to 1080. I can switch to 1440 and still get a smooth stream, and while there is a slightly noticeable difference even with that, the fact that the 1080 stream is absolutely overwhelming has sold me on this TV for good! As for the actual build of the unit, I was impressed with the solid feel and eye-pleasing brushed metal bezel and partial back of it, but couldn't understand why they would make the back of a TV look so beautiful also, since most people either wall mount or have their TV up against a wall where the back is never seen. At least it gives it a more solid feel when installing (I've wall mounted it) than an all plastic body like my Vizio, which felt like it could be easily twisted and damaged. Also, because the upper half of the back of the unit is just basically screen and the bottom half is the components and much thicker than the top half, the mounting holes are towards the bottom of the unit, much lower than on most other units. So depending on how flexible your wall mount is, this unit may sit much higher than most, which is something that one should be aware of when considering this unit as a wall mounted replacement. Overall, I really can't say enough good things about this TV, except for its inability to handle broadcast signals well. I couldn't give a 5-star rating because of this, but would have given 4.75 if possible, as it certainly isn't a deal breaker. Where it doesn't shine there it more than exceeds any expectations in every other aspect. And for the price it has to be hands down the absolute best TV in its class, probably even in much higher classes as well!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This 'smokes' the 5 series in Blacks & Brightness

    Posted
    AnthonyN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So after a week in of owning the 55" 5 series, I decided to buy the 55" 6 series to compare the two side by side (and of course return one of them based on my findings). I'd been reading and watching all the reviews online about the 6 series and was starting to question my purchase of the S515. Everyone was talking about "dark inky blacks" and "superior brightness for colors" in the 6 series...well, they were absolutely RIGHT, and they were not exaggerating. The differences in contrast and brightness is undoubtedly Night-and-Day as the R615 absolutely dominates in these areas. The blacks are pitch black like the screen is off (without reflection of course). Letterbox film no longer shows dark grey (slight blue hue) bars on the top and bottom. Instead, the bars look solid black like those parts of the screen are turned off. The same goes for any screen with just a few white words in the middle of the screen, as the rest of the screen around them looks black as it does when it's off...absolutely amazing! This of course is the result of the 'local dimming' feature in the 6 series, something that the 5 series lacks. The local dimming works over the entire screen giving depth to everything from landscapes and vegetation, cityscapes, people, and textures. However, if it wasn't for the high brightness capabilities working in conjunction, the "pop" off the screen 3d effect wouldn't be possible. This_tv_is_bright! Not blinding (can be if you want), it just makes highlights and colors so crisp, that colors just pop off the screen. You have to really see it to understand. Everything looks so visually "rich", yet colors and scenes remain realistic looking. The 5 series has a great picture, but the 6 series is pure eye candy! At the time of writing this, I've already decided to return the 55" 5 series as there is no question. There is absolutely no doubt that the 6 is staying with me. The price difference is SOOOOOOO justified and worth every penny! As far as all the complaints about dirty screens and banding, mine is all good thankfully. I say, if you've got the funds, the 6 series is the way to go. My 5 series has lightbleed from the bottom corners, and in dark scenes it's very noticeable and kinda annoying...but on the 6, it's non existent...blacks are as black as a moonless Night!...and with absolutely zero light bleed. Might I suggest a few apps or programs to put on the screen after first purchasing the 6. For starters, the "Dolby Vision app" that's preinstalled on roku, and "Altered Carbon" on Netflix....and just sit back and watch the 'local dimming' and phenomenal brightness work their magic...WOW! The build quality differences between the two series is pretty substantial. The 55" 5 series is plastic trim and the thinnest top section is kinda flimsy. Also, when looking along the top edge from one of the sides, the screen's top trim edge on mine has mild curves and waves in it, and the top right corner kinda leans further back than the rest of the screen...it basically looks a bit warped. The 6 series however, is beautifully trimmed in sturdy, dark brushed metal and looks and feels expensive. No flimsiness like the 5. This review is from the 'present' owner of both the TCL 55" 5 & 6 series so I feel I've got hands on experience with both now. If you want the eye candy visuals and features of what's found in TVs costing 2 to 3 times the cost, the 6 will get you there!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    You Get What You Pay For; Crackling Sound

    Posted
    Mike
    • My Best Buy® MemberMember

    TV has a great picture for its price and for a few weeks I enjoyed watching all my HD programming on it, owned a Vizio M-series which was good but this was better, even with only 60 hz refresh rate. Roku also very nice, smooth interface and had just about every app I wanted. Didn't have the vertical banding that many talked about but there was slight shading in the corners; however, it was so slight that I only noticed it if I looked for it. Sound wasn't anything to write home about like most smart TVs but was acceptable. Main issue with it was on certain apps like Amazon Prime you have to turn it to 100 and still not loud enough then with cable box or PS4 about 20 is too loud and it takes almost 30 seconds to turn it down on remote. Annoying but could live with it. However, after about 10 weeks started to hear a crackle from I think the right speaker of the TV. Sounds like the speaker is shaking. At first it happened only on certain TV series like the OA then on certain Youtube videos. Now, almost 4 months after purchase its on more series and apps, to varying degrees. Tried all the fixes recommended by googling then called TCL customer service. Not only were they not helpful at all but were almost combative. This was when the problem first started so the rep kept on emphasizing the fact that it occurred only on certain programs and apps and stating that if a technician came he wouldn't be able to fix anything. Maybe its true but the rep's attitude was confrontational and seemed like his main goal was to discourage me from putting in a service repair ticket and saving TCL the cost of a visit. And at first the customer service rep said he's heard about this issue "many times" and then later when I repeated that he contradicted himself and said the number of times is "on one hand". Then when I started to call him out on his circular and antagonistic demeanor (and I rarely ever do this to customer service reps) he just hung up on me. A couple of other issues have popped up recently: a week ago, as the TV was on and on the Home menu and my remote was laying on the carpet in front of me, all my apps just disappeared. I spent the next day re-installing most of my apps and the next day all the apps just as mysteriously re-appeared, with the remote laying right in front of me. Also, the remote is Wifi and before you could angle any which way and it would work. now it has to be pointed within a certain angle at the TV. Irksome, especially considering the fact the only difference between the R-617 and R-615, a $30 difference, is the remote. shame as I really liked the picture and the Roku and dislike the hassle of a return and buying a new TV. However, on top of the problems I mentioned (most of all the sound crackiling) I just don't have faith that this TV will last more than a year or 2, at least to th point where any problems I'd have would not make me want to buy another TV. Pay the extra money to get a TV with as good a picture but doesn't have all the considerable risks that this model has. Won't be buying TCL again.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Hi Mike,

      We're truly sorry to hear about your experience. This is definitely not the experience we want or expect for our customers to have. The sound and streaming channel disappearing problems that you have described are very unusual, and definitely not typical behavior for one of our TVs. We're sorry that you were not able to get assistance. We would love the opportunity to look into for you to try to assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rating: 5 out of 5 stars

    Majestic 4K TV at a Low Price

    Posted
    Racquet

    To set the stage: My Sony XBR 60" 1080i TV bit the dust (same as 1080p but can't process Blu-Ray content). So, I began my researh for a 4K TV. Didn't want to pay an exorbitant price for QLED, OLED, LCD LED, etc., from the main manufacturers. After reading many professional and customer reviews about the TCL R615 from Best Buy, my mind was set. Took the plunge for TCL even though I've always had Sony TVs. I have a media room in the Room Over the Garage. The walls and ceiling are dark burgundy. An accordian blind covers the single window with burgandy drapes further covering it -- no outside light enters the room. I also purchased a Sony 4K/Blu-Ray Player and a Sony 4K AV Receiver from Best Buy to ensure my system components "talk" to each other. They are wireless, so I performed software updates for them. The total price was much less than some of the aforementioned TVs, so more icing on the TCL cake. The Sony XBR that the TCL replaced had a dynamic picture despite it being 14 years old, before the screen started going bad. How does the TCL R615 compare? Overall, going from 1080i to 4K processing with all of TCL's bells and whistles, I envisioned a huge improvement. Guess what? I got it! I'm amazed at the quality of my new TCL. Everything looks fantastic with the TCL upscaling doing its magic. A note on audio: I have a Sony 7.1 speaker system. Once I told the Receiver that I have 7.1,, I performed an Easy Setup Speaker Calibration using the supplied microphone. I'm here to tell you that the TCL HDMI ACR has a room-shaking presence when you crank up the volume (about 45 for me). Wow, I was blown away, since I've read some terrible things about ARC (don't believe the negativity). So now you want to know what the picture quality is from different sources, right? Hold on, I'm getting there. But first a word about Screen Settings. Most all the settings rock right out of the box, but I love to tinker. Here's what I used for testing DVD and non-4K Netflix shows: The DVDs I tested were The Fellowship of the Ring and Jurassic Park (the original). Fellowship of the Ring because it has so many gradations of whites, grays, and blacks, all rendered flawlessly with every little detail showing. Jurassic Park because of its rich colors and lots of movement. Of course, the sound from both titles is stupendous. TV Brightness: Dark Picture Mode: Movie Picture Size: Auto "Advanced Settings" Local Contrast : High Backlight: 30 Brightness: 55 Contrast: 100 Sharpness: 20 Color: 45 Color Temp: Warm DVD & Netflix verdict? Remarkable with Blu-Ray quality. Even some of the much older B&W shows aren't as grainy as I'd expect. Blu-Ray testing with Wonder Woman. The only change I made to the settings was to lower Sharpness to 0 (zero). Blu-Ray verdict? Phenominal as I had hoped. My TCL doesn't have any of the problems some other customers have complained about. I'm deeply impressed with the TCL R615. It's more of a pleasure than ever before for watching my favorite movies and TV shows. On a further note: Due to she sloping wall behind the TV, I don't have it wall mounted. However, it's mounted on a separate swivel stand on top of the TV stand. I'm lovin' the new experience! Couldn't be happier! Are you on the fence about which new 4K TV to buy? Land on the TCL side. It's well worth the fall.

    I would recommend this to a friend

    • Brand response

      TCLExpert

      Great review! Thanks!

      TCL Support

  • Rating: 5 out of 5 stars

    Good so far

    Posted
    Lothar
    • My Best Buy® MemberMember

    I purchased this TV last night and initial tests of some of the issues I've read about seem to be fine. Vertical Banding; I have not noticed any vertical banding while playing Playstation or watching videos. I did do a full screen uniformity tests as well and no visible vertical banding at this point in time. Corners dimmed; I do see an extremely slight difference in the corners of the TV. It's barely noticeable, but it is slightly darker in the corners by maybe a centimeter or so. Not enough to really be noticeable while using the TV, but if you put up the uniformity test, you do see it. I did not find it distracting in scenes with fully visible sky or anything. Viewing Angle; The viewing angle does not seem to degrade as severe as some other reviews have pointed out either, so that's a nice plus. I have a smaller room so this was a main concern I did have given previous reviews of poor viewing angle. Dimming Zones; I tried messing around with the dimming zone settings and I will say there's a little more light bloom with white lettering on black screen that I originally expected, but it's definitely within spec of what I find acceptable and could be a setting I have not adjusted yet. Picture Quality; The picture quality on this is quite good. Some reviews complained of the panel not being bright, but I found that I had to turn the brightness down to not burn my eyes while watching. That is likely a product of my room's overall brightness, but for my room it's plenty bright and looks great. Sound; It's a flat TV. Not much to say. For TV speakers, they're not bad, but you can't expect much from small speakers. Overall I'm happy with the TV. For the price, the quality is great and will meet my needs (gaming and movie/show watching). I'm not much of a sportsball fan. If you're looking for top notch quality that blows everything else away, you should probably reset your expectations. Not just for this TV but any TV marketed at a lower price point. I know not all TVs at the higher price range reflect the quality for their price, but in general, those higher tiered TVs will perform better in some areas than this. That being said, price-wise, the quality of this TV is exceptional and worth it. There does seem to be a panel lottery with the banding issue, but with Best Buy's 15 day return policy and with a warranty that I'm sure most folks will want anyway, I feel it's great, even with the potential that you may need to swap for a new one if you get a bad panel. I will continue to test and will update my review accordingly to help the next person.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium TV With a Value Price

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I consider myself very brand-loyal, and have only purchased higher-end Samsungs in the past, so I was very hesitant when I first heard of TCL. “Who is TCL?” “Why should I care?” After thorough research, including researching last years “P Series” (which was equally impressive at the time), I decided to give the 6 Series a shot. Boy am I glad I did. Moving from a 55” 1080p Samsung to the 55” 4K HDR TCL is an incredible upgrade. Setup was a breeze. The initial setup walks you through everything, and I had no issues registering my Roku account, and getting my Netflix/Hulu/Amazon accounts up and running. The interface works great, although I won’t be using it much. I have the XBOX One X, so I do all of my streaming through that. I first tested out “Lost in Space” on Netflix in 4K HDR, figuring it would provide a good mix of Dark/Light scenes. Now I’m hooked on that show but that’s another story. Immediately I noticed the 96 Local Dimming Zones jumping into action. Having never had this on a TV, I can’t compare it to another product, but wow, is it incredible. In mixed scenes where there’s light/dark in the scene, I noticed bright lights and darks black as night. I’ve attached an image of a scene in “Lost in Space.” Note the black level in the bottom right corner. Next, I fired up Skyrim 4K HDR, and... wow... I didn’t know games could look this amazing. I’ve attached a picture of me walking around in Skyrim. Detail is amazing and colors are on point. I’ve had a few friends over, and they commented on how amazing this TV looks and performs. One has already bought one, and another will be soon. Do yourself a favor and snag a 6 Series, you’ll thank yourself later!

    I would recommend this to a friend

    • Brand response

      TCLExpert

      Thanks for the great feedback! We appreciate you taking the time to share your experience!

      TCL Support

  • Rating: 2 out of 5 stars

    A Little Leary

    Posted
    MnstrMike

    2 Stars mostly so you read this. Do I recommend this TV? YES, but read on. Picture: Fantastic out of the box. Even better when calibrating. Cannot beat the feature set for the price. Read any review from CNET, Rtings, etc. Looking at the high end models of LG, Samsung, Sony to get the same specs at two to three times the price. Vizio 2018 P series is closest competitor at about $200 more. Roku: I always recommend this platform, been using it for years, keeps getting better, Have/had both the Roku Player and Roku TV's from TCL and Insignia. The User Interface gets a bad rap for lack of visual appeal, which is true, but it is simple and it works. Samsung and an LG could learn something, their UI's are pretty ridiculous. Sound: About as good as it gets with flat screen tv's without having dedicated soundbars built in. Definitely have heard worse, if using Normal setting and bass was just a tad deeper, it would be fine. Using Big Bass or Theater setting for most listening works best. However, I do use a Samsung Soundbar via Optical cable. Something I did learn though is that this set does not have DTS pass through, so if wanting true surround sound from input sources like a blu-ray player or cable/sat box, then it has to be ran through a receiver or soundbar. Why only 2 stars? This is my 2nd Roku TV by TCL, the other is a 32" from a few years ago. Like any device that has an OS it can have issues and if great enough it will render the TV useless. No Smart TV is immune from this, however, Roku is its own brand and partners with manufactures to load its Smart OS on its TV's. It is like Android, its owned by Google and works with many manufacturers Samsung, LG, Sony, etc to build smartphones. The hardware is controlled by the manufacturer the software by Google, in this case we are talking about TCL is hardware and Roku is the software. I will admit I do not know how closely Roku works with manufactures on the hardware in their tv and have not been able to find that information. And again there is no guarantee that going with a Samsung that uses its own Tizen OS and LG that uses its own WebOS that issues won't abound and render a tv useless, but given the fact those manufacturers have control over hardware and software (like Apple) a fix can be handled quicker (and in theory, should be). The first few days I was also having issues with buffering with streaming, especially with Amazon Video. But I switched out my wifi router and so far I have not seemed to have any buffering issues. It was only a 4 year old router, but I think I just had too many devices connected, I'm not sure there exists a TV Set that is high end with 4K HDR both HDR10 and Dolby Vision that does not have a Smart functionality. Vizio seems to be one that has a minimal Smart Feature setup, but reports says it is a bit slow in response. Gets great reviews for picture quality though. All of my Roku devices I currently have, all have crashed at least once. I can typically make it crash by trying to use the Screen Mirror function, just doesn't seem to work. I think the hardware is just a little too weak for it. But typically it just restarts itself and away I go. With the 55R615 for this review I have experienced one major issue: watching a movie in Vudu it will shut itself off around 30ish minutes in. I have paid enough attention yet, but it seems to be when watching 4K content that has HDR in Dolby Vision. I have reached out to TCL (you cannot get much help from Roku has its not there hardware) and am awaiting a response. This is a pretty big bummer as Vudu offers the best video options for 4K HDR content. Disney's Movies Anywhere does not show the content in the highest setting available, even though that is what was purchased (Last Jedi as an example). So I am not convinced 100% yet that buying into Roku TV, standalone Roky Player, YES. My only reason for not going with the Vizio was reports of bad reliability across production (not that this TCL series didn't have reports as well, but it seems the Vizio is worse in that department) But no matter what tv you go with I still recommend the Roku platform for the shear amount of content available and ease of use. And depending on the version purchased the remote can also control the TV, giving it a near Roku TV experience without the concern of giant paperweight if the OS should fail. I will update my review with continued use. I have 45 day return window so have some time to see what happens and what TCL's response is. You don't have to agree, these are my opinions and experiences.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great 4K TV

    Posted
    George
    • My Best Buy® MemberMember

    This TCL 4K is a great tv. When I began doing research for a 4K set I didn’t even know who TCL was. However I’m glad I took the chance and purchased this set. It comes with high marks from both CNET (editors choice 2018) and RTINGS. The tv has some awesome features the first being it’s a smart tv powered by the roku system which allows you to use all streaming services wirelessly and allows you to configure what services you put on your home screen for easy access. Second it supports both HDR formats. HDR10 which is the industry standard and PS4s preferred format. It also supports Dolby Vision which is the format Dolby has created and if you have the 4K Netflix package is the format you’ll see on most of their content. It’s a nice little feature to have and it looks amazing on the tv. Everything I’ve watched in 4K is great. Standard cable box programming is good with no issues but it’s hard to judge a 4K tv without 4K sources. The tv will upscale an original PS4 but you won’t get the 2160 resolution. The one thing I will say is the tcl brand is subject to some dirty screen effect, plus some banding. I have not seen that on my set and ran a test on YouTube to make sure. Just run that and if you aren’t happy with the results take it back. I did have one issue with my first set. It would randomly “crash” shut off and restart after about a week. However I returned it for a new one and all is good. Just be aware that this could happen but the good greatly outweighs the bad on this set. Also if you are trying to decide between this and the 4 or 5 series. Your choice should be the 6 without a doubt. Finally I’ve heard a lot of people complain about the remote. It’s a remote it works perfectly for what it’s designed. It is small but the minimal amount of time you are using it, it serves the purpose as intended. Plus if you can manage to snag this tv on a sale like I did (499.99) down from 599.99 pull the trigger immediately you will not get a tv with these features and ratings in that price point. Overall I am pleased with the tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture, 2 problems.

    Posted
    FrescoFlores

    I bought this TV to replace my LG 43uh6030. I originally went in for a toshiba 55 inch but the TV guy sold me on this one. So far I have to say I love it! My first reaction to unboxing this thing was how heavy it was! Jeez.. It caught me off guard a hit. This thing is almost 40 pounds.. That's crazy! Wall mounting is definitely gonna need two people..so be prepared for that. My second reaction was my disappointment at the basic remote. They didn't have the 55r617 which is $50 bucks more but nets you the Alexa smart remote. Definitely would make navigating easier than clicking and scrolling. Being able to push a button and say Alexa open sling tv as opposed to finding it in your list. The setup was easy and ended with a remote tutorial and a roku synopsis. After installing the feet to place on my entertainment center I realized they hung over the edge and stayed propped up weird.. I thought either I was gonna have to return it or get a bigger entertainment center. After my initial disappointment I looked up a few videos and was ecstatic to see the feet inverted.. I crossed my fingers and turned then around and... Boom...perfect fit! Now I get to the picture settings and review. My initial reaction to the picture was ehhh...I kinda felt my LG was better. I looked up a few videos on optimal settings for the model and most had them the same. With brighter and the movie seeing with the led motion clarity on. My personal preferences are for a great picture are as follows... TV brightness = brighter Picture mode = normal Picture size = direct Audio effect = theater *Advanced picture settings are. Picture mode = normal Local contrast = high Backlight = 100 The rest stayed the same Color temp = normal Everything else off After messing around with it and struggling for a bit on how to get to the picture settings I found the above to look amazing to me. Everyone's preferences are going to be different im sure, but these work for me. After feeling I got them to a good point I put the settings and the TV to the real test. Playing a ps4 game that will really push the colors to the limit and to see how the HDR capabilities measured up. Obviously you have to have a game that enables and switches to HDR. I chose Far Cry 5 and one word described that experience... WOW! The frame rate was steady without having to switch over to game mode. The colors were fantastic the blacks were nice and dark. Trekking through the forests of Utah felt amazing, I could see what felt like miles away. This purchase was made to hold me over till black Friday where I planned getting an oled true 4k TV.. But I think this is going to hopefully hold me over for a while longer! The sound isn't horrible but it isn't great either. If it's in a bedroom it should be fine but if you're using this as your living room whole family TV, you're gonna want to invest in a nice soundbar. Overall I am happy with my purchase, I am happy I went up a hundred bucks and got this TCL instead of the other tv I had planned on. I would definitely recommend. I only have one day with it but so far so good. Great job TCL...only complaint is they should've included the Alexa smart remote on all 6 series models.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice while it lasted

    Posted
    Ryan
    • My Best Buy® Elite MemberElite Member

    I purchased this TV after reading many excellent reviews and glowing recommendations from CNET and other online tech sources. It seemed they did not have enough great things to say about this TV for the price, although they acknowledged that there may be a quality control issue with vertical banding some users experienced. Taking the gamble on getting a set that did have this issue, I purchased this TV on 9/28. For the first week or so I was mostly pleased with this TV, especially when watching the 4k content. I would not say that the image looked perfect, but I was mostly satisfied for the price that I paid. The image quality was nice while watching most content, but streaming sports the picture was not very impressive. During football games the ball disappears unless it is moving slowly, not matter what the motion enhancement settings are set to. Dolby Vision content was too dark for my preferences, no matter how I tried to calibrate the picture. Other than these two picture issues, the image quality was fairly good. I would not say that I was blown away by it by any stretch, but for the $600 spent it was decent. It is also worth mentioning that the Roku software that comes integrated with the TV was excellent. This was my first experience with Roku, but it was extremely simple to use and very efficient. About 10 days after the purchase, during an episode of Stranger Things, things went wrong with the TCL. Spontaneously the image began flickering, as if the backlight was blinking at a high frequency. It was very noticeable, especially on scenes with bright colors. Immediately I called up the customer service line for TCL, and was quickly troubleshooting with a representative. Rather than admitting there was an issue with the TV, they repeatedly asked me to unplug the tv and accessories over and over again. After 15 minutes of unplugging and plugging it back in, my patience ran out and I hung up. Luckily this happened within the return period, and Best Buy was extremely understanding with this process. I shelled out the extra $200 for the Vizio P series, and it was well worth the money. The picture looks great, and motion issues when watching sports are non existent. I really wanted to like this tv, but unfortunately I cannot recommend another TCL product. Their customer service was sub par, and personally for me it is now well worth it to spend a bit more on a reputable brand.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Hi Ryan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. As you mentioned, we do have glowing reviews on many professional reviewing sites and also from our customers. So it is a bit baffling to hear otherwise. The flickering issue you have described is rather odd behavior for one of our TVs. We're sorry that our troubleshooting was unable to fix the problem, and that we were not given the chance to help further. We will continue to make improvements to ensure our customers the best experience possible. Best of luck and happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rating: 5 out of 5 stars

    dazzling picture witha few quirks

    Posted
    dartboard9593
    • My Best Buy® MemberMember

    I love this TV and highly recommend it to others. Let me mention a few small things in the hope to make it easier for others. 1. When you start the Tv a screen appears telling you to go to roku's web site enter the code on the screen and when the activation is complete this start screen will disappear. I went to the web site enters the code and started enrolling with a free roku account and credit card info (you can skip this) and personalizing your new TV. Before I could complete this, an error message pops up on the TV effectively telling me I can retry or test my internet connection (I used an ethernet cable) and then retry. I went through this a half dozen times, Completing the online process, but the screen on the TV with the error message remained. I called TCL got the standard please be patient message. About 5 minutes on hold the the screen on the TV disappeared and I was good to go. I suspect it takes a while for Roku to activate the TV and you should just ignore the error messages. 2. The TV has wifi. Maybe it was my bad luck but after hooking up the TV, my laptop internet was slow. I switched to the 5 GHZ connection on my router and all was good. 3. The best buy version of this tv has a RF remote. Any physical obstruction blocks this. So my center speaker blocked this. I had to place it off center. If you can't see the TCL letters at the bottom of the TV, your remote probably won't work. If you have a soundbar, this may be a bigger challenge. Come on TCL move the location of the RF receiver off center!! 4. The TV and my Denon receiver have an ARC connection to pass sound from the tV to the surround sound receiver, but I could not get the TV to acknowledge it. I found an optical cable and that works fine. 5. My center speaker is 4 inches tall but the TV screen starts at 3.75 inches. I'm fine, but it's a trivial blockage. 6. If you have a smartphone, download the Roku app. It has a few video settings that the TV remote does not, you can upload photos to use as a slideshow screensaver for the roku home screen, you can use it one those times you can't find the remote. The roku remote is made of cheap plastic. I can't say how long it will last, but the app is a fully functional remote until you can order a replacement. Now about the TV. The picture is amazing. The sharpness and detail is night and day better than the 7 year old Vizio it replaced. I know all tv images are 2-d, but It also gives people and objects a volume rather than a flatness. I say this even though I am drawing from comcast and netflix which do not have 4k source material. So I assume it is upscaling. Finally, the blacks are finally really black. Before I has trouble seeing detail in dark night scenes but no longer. A number of people who bought this TV complained of banding, but I studied my TV images and see none of it. Also I see almost no bleeding in the corners. I'm sure if you spend considerably more, you can get a better TV, but I can't imagine a better value with a great picture than the 6 series TCL

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Don’t look at this TV as a budget!!!!

    Posted
    Carlos
    • My Best Buy® MemberMember

    So I’ve been searching for a TV for a few months, i had in mind these as top tvs some because they where full array and local diming! samsung nu8000 Samsung Q6FN Sony X800E Vizio P series TCL 6 series Now all this tvs are good but the NU8000 and Q6 are similar and they not full array and the smart tv software is no where near Roku, the vizio P software is not that great, also the picture is simillar to TCL but more expensive and the Sony doesn’t have full array and blacks are not soo great, Why TCL 6: Well after reviewing all this tvs for a few months I determined that buying a top brand is not necessarily a better pic, you can debate weather is going to last longer or not but the value you getting with this TV meaning the performance and technology is not comparable! Most tvs in the range of 300-1000 are just not better, not just because of the price but because of how good the picture looks. Cons: I’ve read and seen on YouTube reports of vertical bindings on the screen, well they are accurate yet they not telling you that those bindings are because the TV is full array and have the LEDs mounted vertical in the back of the tv, TCL was not great at the full finish of the leds performance but i am i picky person and the bindings are not bad at a point it will distract you or disappoint you! Of course you can go with the samsung Q6 wich in my opinion is the competition for this tv when it comes to budget or cheaper tvs, but are you really willing to spend 500 more for a tv that also has issues like thicking noises on the back of the tv, (there is no perfect tv for less that $1500) Overall: This is From a guy who loves watching a tv show or movie and play video games with quality pic!! this tv is awesome and you won’t get disappointed, dirty screen, bindings you will find in most if not all led tvs in the price range of 300-1500 so don’t waste your money on a top brand that doesn’t Offer you top technology and get this Tv

    I would recommend this to a friend