“I use this as a hand vac for my stairs. The swivel head is so loose that it makes it difficult to push in just a straight line. Is there a way to lock the head to remove the ability to swivel?”
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Thank you for your question about the Pure One X Dual. We understand how a loose swivel head can be frustrating. Unfortunately, the swivel feature cannot be locked as it is designed for maneuverability. However, you may try adjusting your grip to help control the movement. For further assistance, please contact us at [email protected], chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
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